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Gale Toyota, Inc.
Enfield, CT
445 Reviews
When Gale Toyota opened in Enfield, CT, during the late 1960s, we knew it was the start of something amazing. Our family-owned Toyota dealership near Springfield, MA, has been happily serving drivers along the Connecticut-Massachusetts border for more than 50 years. The secret to our success is the relationship we strive to build with each customer who walks through the door. Are you ready for a personalized car-shopping experience at Gale Toyota?
With friendly and intelligent sales, finance and service teams, there’s nothing we can’t take care of for you. No matter what type of car you’re looking for, Gale Toyota will find a vehicle in your price range that meets all of your needs. Once you’ve selected a vehicle, our financial experts will work to devise a stress-free payment plan based on your budget. Finally, you’ll never have to look for a new mechanic again, because you know Gale Toyota will offer you service specials and do honest work. If you shop at our Toyota dealership near Hartford, CT, but you live in another state, we’ll make transferring your plates easier than you can imagine.
As a company, we’re invested in our community and philanthropic initiatives. From the Rays of Hope Breast Cancer Walk to an Annual AIDS Walk/5K Run, Gale Toyota likes to give back to our customers as often as possible. We like to operate a business that makes our family – including our extended family of customers – proud.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 445 reviews
November 02, 2026
My sales person, William, was excellent in every respect. He was very knowledgeable about the vehicle and very helpful with useful suggestions. In addition, he was not “high pressure “, had a sense of humor, He was very knowledgeable about the vehicle and very helpful with useful suggestions. In addition, he was not “high pressure “, had a sense of humor, and was easy to work with. Many thanks, William! More
by peterwhittredge
Employees Worked With
William
September 10, 2026
THE ABSOLUTE WORSE! !!! car dealership I've ever done business with in my 50+ years of life.. A WARNING TO ANYONE thinking. of buying here .... DON'T!!!! This lot personi !!! car dealership I've ever done business with in my 50+ years of life.. A WARNING TO ANYONE thinking. of buying here .... DON'T!!!! This lot personifies why car dealerships get a bad rep.. I went to this lot to buy a used vehicle with a down payment of $7000. The woman that handles financing Chelsea Davis applied my down payment everywhere except on the truck. She purchased a 3rd party warranty that actually gave the dealership money every time I made a payment on the vehicle, Upon trying to cancel she consistently REFUSED to cancel it.. Had to get another finance person to do it while she was on vacation. Once finally going back up there to sign papers to get it canceled she told me that I would get a refund of the difference.. Only to find out that I was not getting a refund.. Instead the money was sent to the lender without the option of refinancing the vehicle to get the lower payment that I was trying to get in the 1st place. Don't make the same mistake that I did going here.. Bad business to the 4th power!!! This place screwed me on so many levels, wish I never went here. I've bought more vehicles in my life than I can remember but never took a screwing like Gale Toyota gave me... With no vaseline!!! More
by joyner31574
Employees Worked With
July 04, 2026
Very knowledgeable and friendly staff from Robert and Zachary also Chelsea. Smooth buying experience from these employees, would recommend them to anyone. Zachary also Chelsea. Smooth buying experience from these employees, would recommend them to anyone. More
by yorgi411
Employees Worked With
Other Employees :
Zachary Polansky, Chelsea Chittick Business Manager
September 08, 2025
Paul and Justin were great got the sienna I wanted with no hassle. Came in on time. Trade was smooth and price was exactly as I expected no hassle. Came in on time. Trade was smooth and price was exactly as I expected More
by Kp
May 19, 2025
I got screwed. My car is less than a year old.and I've put so much money into it. I should have walked away when they kept stressing to me over and over that I was My car is less than a year old.and I've put so much money into it. I should have walked away when they kept stressing to me over and over that I was buying it as is. The finance guy just kept saying a lot of people don't understand that when buying a used car. I honestly didn't think it could be that bad, but it is. I was stuck because I already gave up my lease at the Nissan dealer because they couldn't buy it out. I had no choice but to go thru with the sale. Multiple brake jobs. Electrically issues, today I found out that I need a very expensive head light assembly. I owe more than the car is worth at this point so I'm not sure that to do. It really scares me to even work with any dealers in the future!!! More
by lmg6469
Employees Worked With
Marco Ortiz
May 08, 2025
Very disappointed in Gale Toyota bought a car there and not even a few days later found out there was a recall that they did not mention and the car is terrible I took it to a few mechanics because of som not even a few days later found out there was a recall that they did not mention and the car is terrible I took it to a few mechanics because of some problems after the dealership said it was a great used car I couldn't believe a dealership would sell a terrible car and honestly the mechanics told me to take it back I got screwed (their words) I am so mad and disappointed I would not recommend the m to anyone More
by scissorturf
Employees Worked With
