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Gale Toyota

Enfield, CT

4.1
441 Reviews
When Gale Toyota opened in Enfield, CT, during the late 1960s, we knew it was the start of something amazing. Our family-owned Toyota dealership near Springfield, MA, has been happily serving drivers along the Connecticut-Massachusetts border for more than 50 years. The secret to our success is the relationship we strive to build with each customer who walks through the door. Are you ready for a personalized car-shopping experience at Gale Toyota? With friendly and intelligent sales, finance and service teams, there’s nothing we can’t take care of for you. No matter what type of car you’re looking for, Gale Toyota will find a vehicle in your price range that meets all of your needs. Once you’ve selected a vehicle, our financial experts will work to devise a stress-free payment plan based on your budget. Finally, you’ll never have to look for a new mechanic again, because you know Gale Toyota will offer you service specials and do honest work. If you shop at our Toyota dealership near Hartford, CT, but you live in another state, we’ll make transferring your plates easier than you can imagine. As a company, we’re invested in our community and philanthropic initiatives. From the Rays of Hope Breast Cancer Walk to an Annual AIDS Walk/5K Run, Gale Toyota likes to give back to our customers as often as possible. We like to operate a business that makes our family – including our extended family of customers – proud.
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50 Palomba Dr

Enfield, CT

06082

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Showing 441 reviews

July 08, 2019

Great help I recently visited Gale. The sales person was very informative and personable. Not at all pushy. Very pleasant experience. I'll definitely be back. An More

by Bigjoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Chittick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Gale Toyota responded

Thank you, Bigjoe! As a family run business since 1969, we stive to give our customers a pleasant and informative experience and to help them find the vehicle that meets their needs. We appreciate your referrals and for taking the time to leave your review.

July 01, 2019

Used vehicle purchase Had a leased Camry wanted a bigger vehicle. There was a recently trained 2010 Venza. Was in great condition. I was able to trade my Camry for it and s More

by NellieM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Chittick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Gale Toyota responded

Thank you for your review, NellieM! We understand customers have multiple needs when searching for their next vehicle, and we are so happy we could help you find the right vehicle.

June 28, 2019

Jon Testa was very knowledgeable on the features of the car Jon Testa was second to none. Jon was very patient, knowledgeable, and walked you through each vehicle we checked out. I felt we had his support in al More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Testa
Aug 07, 2019 -

Gale Toyota responded

Thank you, JM! We appreciate your taking the time to leave a positive review of your Gale Toyota experience with Jon. Jon and the entire Gale Toyota team look forward to working with you in the future.

June 27, 2019

Simply wonderful One of the best dealerships I have ever had the pleasure of working with. The staff was friendly and courteous. It was a 2 1/2 hr. ride to get my vehi More

by Jarrettyost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Chittick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Gale Toyota responded

Thank you for the kind words describing your experience at Gale Toyota and for taking the time to leave this review. We strive to make every customer's experience a positive one, and we are thankful you gave us the opportunity to earn your business.

June 27, 2019

Great experience Barbara was very helpful, I would recommend this dealership. From the moment I went in there she was answering all my questions and explained it thr More

by Mikeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Gale Toyota responded

Thank you, Mikeh! We appreciate your positive review and your recommendation. We look forward to working with you in the future.

June 22, 2019

Easy to work with Chelsea Chelsea was an easy no hassle person to deal with and made our buying experience very easy. I would go back to her in the future for any other purchas More

by Rkilty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Chittick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Gale Toyota responded

Hello Rkilty! We appreciate your taking the time to leave your review. We strive to make the buying process as positive an experience as we can. We appreciate your business and look forward to working with you in the future.

June 22, 2019

Old Camry to new Avalon I traded in an Audi that gave me nothing but problems for a 2004 Camry XLE that went through everything you could imagine and never let me down. I hav More

by Rossignolbrian11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Chittick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Gale Toyota responded

So glad you took the time to share your experience, Rossignolbrian11...we are pleased we met all or your expectations. We will pass on your kind words to the sales and service teams, and we look forward to working with you in the future.

June 22, 2019

Great work Chelsea was AMAZING!!! The staff at Gale Toyota is great. Chelsea worked her magic so I was able to put down the payment I wanted plus allowing me not More

by Tlorenzolazu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Chittick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Gale Toyota responded

Thanks, Tlorenzolazu! We appreciate that you gave us the opportunity to earn your business and you took the time to leave this positive review. We look forward to the opportunity to serve your needs in the future.

June 22, 2019

Friendly fast service Just bought a Toyota Tacoma I was looking at the new trucks but dealership just had a barley used one come in and they saved me some money and got a More

by Dennison61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Gale Toyota responded

Thank you, Dennison61, for taking the time to leave a review. Toyota Tacoma is a great choice and we are so glad to hear the one you bought met all your needs. We look forward to working with you in the future.

June 04, 2019

terrible service from sales to owner Don’t go here !!! There a rip off. Over charged vehicles. I knowledgeable staff. Save your self the head ache. The give the least amount for trades. More

by Lexus1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Mercier
Jun 25, 2019 -

Gale Toyota responded

Thank you, Lexus1234 for your review. We feel our vehicles are priced to sell and we always offer trade-in values that are extremely fair for the age and condition of the vehicle being traded. And, that's what we did with your trade that did not run. The Product Specialist you worked with did everything possible to give you the best deal and make your experience a positive one. We are unaware you had the pleasure of meeting our owner yet you mentioned in the title of your review that he gave you terrible service. On the contrary, our owner is highly focused on giving every customer the best possible service. We feel it was totally unfair for you to mention him in your review. We wish you the best of luck in finding your next vehicle.

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