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Gallatin Chrysler Dodge Jeep Ram
Gallatin, TN
1,281 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin CDJR is your top CDJR dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Chrysler, Dodge, Jeep, or Ram or a high-quality used car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,281 reviews
May 31, 2025
The service department is still great, but since the new ownership the sales department is not great. Nothing like it used to be under the Gavin management. Like I said the service department is still great ownership the sales department is not great. Nothing like it used to be under the Gavin management. Like I said the service department is still great, and my recent dealings with Collin in the service department was great. More
by SCOLEY@NCTC.COM
Employees Worked With
May 31, 2025
I am not happy with sales. Was not given 2nd key fob for new truck. As a first time new vehicle buyer, have always bought used, I wasn’t aware that new vehicles come with a 2nd Was not given 2nd key fob for new truck. As a first time new vehicle buyer, have always bought used, I wasn’t aware that new vehicles come with a 2nd fob. Only after bringing it into service after a month of buying it was I made aware that I should have received 2 fobs. When I contacted my salesman he made it sound as though I must have lost it and should have asked for it that day or next. Now I’m told I may have to pay a small fee if the 2nd fob is more than the $500 they cover. I should have received it first day but I definitely did not receive it. I was handed only 1 fob. Went to dealership this morning and talked with finance mgr and it has been resolved successfully as of this morning. Thank you! More
by Kimmierxrelax
Employees Worked With
May 27, 2025
Needed an oil change for my Ram. Scheduling was easy, I was first in line, was out in less than an hour. Only complaint was I had found a coupon on their website to discount the pr Scheduling was easy, I was first in line, was out in less than an hour. Only complaint was I had found a coupon on their website to discount the price, and had to pull it up and email it to the service advisor to use it. Don't know why they couldn't look at the coupon on the website and see that it was valid. More
by nsvlbimmer
May 26, 2025
Angela did a great job ,personal service and very professional .she represents the dealer very well professional .she represents the dealer very well More
by amspipe84
Employees Worked With
May 24, 2025
Angela was a pleasure to work with she was very knowledgeable I look forward to working through her in the future. knowledgeable I look forward to working through her in the future. More
by David
Employees Worked With
May 24, 2025
CHENEY WAS GREAT. SHE WENT ABOVE AND BEYOND EXPECTATIONS.I WOULD PURCHASE FROM HER AGAIN. SHE WENT ABOVE AND BEYOND EXPECTATIONS.I WOULD PURCHASE FROM HER AGAIN. More
by victoriaarthur12
May 22, 2025
Service department is friendly and very helpful! I really enjoy working with Angela to get things done on my truck! Jeremiah is always great, too. I really enjoy working with Angela to get things done on my truck! Jeremiah is always great, too. More
by BML
May 19, 2025
The service experience was the absolute worst I’ve ever had at any place. I was quoted wrong pricing. I was told my service would take two hours and it ended up being seven. I feel I was lied to about seve had at any place. I was quoted wrong pricing. I was told my service would take two hours and it ended up being seven. I feel I was lied to about several things and I’m still not sure if I paid the correct amount for what was done More
by caymasrep1
Employees Worked With
Collin
