Gallatin Chrysler Dodge Jeep Ram

Difficult fix made much easier by your organization. Price was fair. Service exemplary. We ran into a minor problem that could have easily been used as an “excuse”. But service writer Mario notice a min Price was fair. Service exemplary. We ran into a minor problem that could have easily been used as an “excuse”. But service writer Mario notice a minor problem that was fixed easily, repair was completed and surprisingly, they washed my vehicle before returning it. I’m 70 and I figure I got one more new vehicle in my life. It’ll be a good one. (Top of the line new ev pickup when y’all get them?) And while I don’t lock myself into anything, my business and any future business or referrals I may have will be yours to lose. Great job guys!! More

This makes my 36 purchase with the dealership. Easy finance with Mike Cart helps me meet my needs every time. The sales rep Chad Rivas was great. He answered every question I had an spent time going ov finance with Mike Cart helps me meet my needs every time. The sales rep Chad Rivas was great. He answered every question I had an spent time going over all the features. Thanks again to Mike and Chad for making my purchase an easy morning experience. More

Very professional and straightforward dealership. I usually do not like interacting with "used cars sales people". Not so with the salesman (Emilio) from Miracle Auto Group. He was professional, co usually do not like interacting with "used cars sales people". Not so with the salesman (Emilio) from Miracle Auto Group. He was professional, courteous, and best of all, did not use pressure tactics. I ended up buying a vehicle from them and, so far, am very happy with it. Will definitely recommend to colleagues, friends and family. 👍👍 More

I drove in the express lane to have a tire replaced due to a nail in the sidewall. I was greeted immediately by Heather who called my “Tire and Wheel” insurance company to start the claim and get authoriza to a nail in the sidewall. I was greeted immediately by Heather who called my “Tire and Wheel” insurance company to start the claim and get authorization. She answered all my questions, handled everything in a friendly manner—even walked me to the waiting room instead of just directing me verbally. She is great at her job! More

For some reason this dealership doesn’t take reservations for oil changes. So I showed up and said he how long is it going to be for an oil change if it’s gonna be too long I’ll come back another time. T for oil changes. So I showed up and said he how long is it going to be for an oil change if it’s gonna be too long I’ll come back another time. The service advisor told me it’s gonna take at least an hour and a half and I said I can wait an hour and a half. Two hours later I go out to get an update and I see the car is sitting in the yard thinking they finished it but didn’t tell me. No apparently they haven’t even brought it in yet and tell me oh will bang it right out and I ask how long is that gonna take and they said 45 minutes. I said now I’m gonna get out of here and I told him I won’t be coming back More

dropped my company truck off Friday to get a door lock fixed didn't hear anything back so I called Tuesday. they said they wrote my number down wrong(my office number is on the side of the truck in large fixed didn't hear anything back so I called Tuesday. they said they wrote my number down wrong(my office number is on the side of the truck in large numbers?) said they had the part in stock and would get me a price even though it is a 2020 and obviously under warranty? told them it was under warranty they said they would check if they had the part and call back. no call back so I called the next day and they had to order the part??? called again today (Friday a week later for a door lock?) and they said there was a problem with the part that hopefully they would have it finished today. very rude sounding lady on the phone that didn't care how long I was on hold! I make my living with these trucks and need them on the road just wish they cared about that as much as I do! this is the first review I have ever done for anything if that tells you how disappointed I have been through this. More

This was a great experience. Brian and the rest of the staff were professional, polite and prompt with responses. I never felt pressured and i purchased the exact truck i wanted! I’ll definitely be back!! staff were professional, polite and prompt with responses. I never felt pressured and i purchased the exact truck i wanted! I’ll definitely be back!! More

Matt was outstanding! I never felt pressured to buy and he explained everything clearly. Matt knew exactly what I was looking for. All employees here were friendly and helpful. he explained everything clearly. Matt knew exactly what I was looking for. All employees here were friendly and helpful. More

This place is money hungry. I was there to purchase two cars and the car I was almost done working the deal on they undercut me from a guy that just walked in the door. He didn’t even leave with the car th cars and the car I was almost done working the deal on they undercut me from a guy that just walked in the door. He didn’t even leave with the car that day. That’s horrible business. So I bought nothing. More

Just want to take a minute to brag on Miracle Chrysler Dodge. We had the pleasure of working with Drew in the Service Department. Not only was he nice ,but he did everything he said he would do sooner tha Dodge. We had the pleasure of working with Drew in the Service Department. Not only was he nice ,but he did everything he said he would do sooner than expected, and at the exact price he quoted us. Shout out to the mechanic that worked on our vehicle as well. So nice to know that I have a place I can trust to work on my vehicle and they are extra nice on top of that ! Great job guys!! More