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Gallatin Ford

Gallatin, TN

4.6
1,314 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,314 Reviews of Gallatin Ford

January 30, 2020

I have bought 1 new and 1 used from Charlie ..best car buying experiences I've ever had !! I recommend him to anybody looking for a vehicle .. More

by Brad
Recommend Dealer
Yes
Employees Worked With
Junior in parts department, Charlie Piper, Sandra Jones, Judy Roberts
Feb 03, 2020 -

Gallatin Ford responded

Thank you for the review Brad! We really appreciate the support.

January 24, 2020

Excellent Experience and Top-Notch Service My experience with Miracle Ford has been excellent over the years. I have gone to Miracle Ford for service regarding my '07 Mustang for years and rece More

by mawomack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Jones, Patrick "Pat" Felton
Jan 26, 2020 -

Gallatin Ford responded

So glad to hear @mawomack!. Thank you for the great review and feedback!

January 18, 2020

Honesty, integrity, and first class customer service experience. I would refer my family to this business. I will be buying my next vehicle from this dealership. More

by mcznmac
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
Jan 18, 2020 -

Gallatin Ford responded

Thank you for the kind words and great review!

January 15, 2020

Jeff was a pleasure to work with! He went above and beyond to make sure our experience was enjoyable and fast! We would come back to him. More

by JenniferM
Recommend Dealer
Yes
Employees Worked With
Austyn Miller — great young man , Jim Odell, Jimmy Galvin Jr, Sandra Jones, John Booker, Jeff Dooley
Jan 16, 2020 -

Gallatin Ford responded

Thanks for the great review Jennifer! So glad that Jeff and the entire team were able to make your experience enjoyable and fast!

January 11, 2020

Cameron Hall, and Sandra Jones were outstanding!! After a difficult time dealing with an unforeseen major mechanical breakdown on my 2010 F150 these two PROFESSIONALS stepped up, and got me the best deal on More

by Chappyja
Recommend Dealer
Yes
Employees Worked With
Dan, in service is awesome!!, Sandra Jones, Cameron Hall
Jan 11, 2020 -

Gallatin Ford responded

Thank you for the great review! So sorry about your 2010 F150, but we are happy that we were able to get you the best deal possible on your trade and into the perfect new F150!

January 05, 2020

As always he makes it fun to buy a car! Lol You can As always he makes it fun to buy a car! Lol You can trust Ford and all the people that come together to make it happen! More

by Jackie!!
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
Jan 06, 2020 -

Gallatin Ford responded

Thanks for the great review Jackie! Jim is great, and yes... buying a car should be fun!

December 30, 2019

Cameron was a great salesman. He was friendly and super helpful. He was patient and really worked with me and my family. Overall he made the experience a great one More

by Tstafford
Recommend Dealer
Yes
Employees Worked With
Cameron Hall
Jan 03, 2020 -

Gallatin Ford responded

Thank you for the great review. Yes, Cameron is amazing, and we are so glad that he was able to meet your needs!

December 29, 2019

My wife Teresa and I were interested in purchasing her a new vehicle. I had previously owned 4 F-150’s and the last was my favorite vehicle ever. I had recently rented a F-150 while my current vehicle was b More

by Phillip
Recommend Dealer
Yes
Employees Worked With
Sandra Jones, Cameron Hall, John Booker
Dec 30, 2019 -

Gallatin Ford responded

Phillip, thank you for the great review!

December 28, 2019

He was super helpful and got me in a brand new mustang gt. One of the nicest salesmen I’ve ever spoke to. I would recommend him above a lot of people to buy your car from. More

by justinrwilliams2500
Recommend Dealer
Yes
Employees Worked With
Cameron Hall
Dec 30, 2019 -

Gallatin Ford responded

Thanks for the great review Justin! Enjoy your new Mustang!

December 17, 2019

Rude and poor service from managers After weeks of back and forth and "we'll call you back today" a part that I was told is covered under factory warranty would now cost me out of pocket More

by marns92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marty Denson
Dec 30, 2019 -

Gallatin Ford responded

We appreciate the feedback. What you explain here is absolutely not how we do business, and we are sorry that you felt that you were getting the run-a-round. We always attempt to find the best possible solution for the customer. Although we don't discount what you have described, we have been unable to verify what you state through our own investigation. Could you possibly message us privately, or send us your phone number (privately) so that we can call and discuss this issue further?

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