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Gallatin Ford

Gallatin, TN

4.7
1,501 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,501 Reviews of Gallatin Ford

June 23, 2018

Got my convertible Chris Fitts is a great sales rep for your company. His size and deep voice could be intimidating until you see that smile and hear the truth and since More

by ShellyMarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randi Jones, Jim Morgan, Chris Fitts
Jun 24, 2018 -

Gallatin Ford responded

ShellyMarie, Thank you for your very nice review! We’re glad to have won you over;we just wish you had visited us earlier and saved you 25 stops. Enjoy your convertible! We hope it serves you well for years to come.

Jun 24, 2018 -

Gallatin Ford responded

ShellyMarie, thank you for the very nice review. We just wish you had chosen us first and saved yourself 25 stops. Thank you for the nice comments about several of our staff members. We will pass that along. Enjoy your new convertible! We hope it serves you well for many years to come.

June 22, 2018

Awesome experience My husband and I love our experience yesterday with Miracle Ford. We purchased a Ford F150 Supercrew. This dealership is AMAZING! Super friendly staff More

by CrazyGoatLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, Carmen Woodall
Jun 27, 2018 -

Gallatin Ford responded

CrazyGoatLady, Thank you for the 5 star review! Your review sums up what we strive to be—polite, friendly, knowledgeable and efficient. We thank you for speaking so highly of our staff and we hope your truck gives you many years of reliable service. We look forward to seeing you back for your regular maintenance.

June 22, 2018

Amazing Chris was amazing. He went out of his way to help put me in my dream car. He was very helpful. Will definitely recommend him to others. More

by Chaz1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clouse
Jun 29, 2018 -

Gallatin Ford responded

Chas1215, Thank you for the 5 star review! We are very happy to have a professional like Chris Clouse as part of our sales team. It’s no surprise you found him amazing as we see this in him every day. Thank you for your purchase and we look forward to seeing you back for your regular maintenance.

June 21, 2018

Great Place to purchase your next vehicle All of the people that work at Miracle Ford are great! We love coming here as they get you in and out with a great price and in a short amount of time More

by tdaml82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i didnt get her name but the young lady at the service counter was absolutely wonderful , Gator Smith, Sandra Jones, Chris Fitts
Jul 05, 2018 -

Gallatin Ford responded

tdam182, Thanks for the nice 5 star review! We're please to be able to earn those stars by doing business without having to keep you here for a long time. Chris, Gator and Sandra do a great job for us and we will pass along how happy you were with their professionalism. We hope to see you back for your regular maintenance.

June 21, 2018

Bought two 2018 Ford Escape Charlie , Jay Morgan and Sandra all worked together very hard to get myself a good deal on my trade in with today's fuel prices I'm glad that I traded More

by Timtitan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper, Jim Morgan, Jay Clemmons, Sandra Jones
Jul 20, 2018 -

Gallatin Ford responded

Timtitan, Thanks very much for the great review and 5 star rating! We're happy that several employees worked together to make your purchases enjoyable. Don't go too crazy with the extra money you'll be saving on gas...Ha, Ha! We hope you have many enjoyable years of good service from your new Escapes.

June 20, 2018

Awesome help in buying new vehicle Went above and beyond my expectations. Had in mind what I wanted and Chris Fitts spent a great amount of time finding the match vehicle. Got more for More

by Sam. D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Jones, Chris Fitts
Jun 20, 2018 -

Gallatin Ford responded

Sam D, Thank you for the 5 star review! It's nice to hear that you said Chris took time to help you find the right vehicle. We instruct our salespeople to go at the customer's pace which it sounds like Chris did. We also try very hard to make the financing easy and quick. Sandra does a great job! We hope your new Ford lasts you a good long time and we look forward to seeing you back for your regular maintenance.

June 18, 2018

Online putchase I made an offer. They called back and accepted. I drove from Mcminnville to Gallatin, test drove the car and it was just as Charlie Piper told me. I p More

by jimpierce
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Odell, Charlie Piper, Jim Morgan
Jun 19, 2018 -

Gallatin Ford responded

jimpierce, Thank you for the nice review and for your purchase! It's rewarding to read how your online purchase went smoothly. We price our vehicles aggressively online but a reasonable counter offer like yours is welcome and can often be accepted. We're also pleased that the time spent in the dealership was quick as we work hard at streamlining the time our customers wait to complete paperwork. We hope this vehicle keeps you happy for years to come.

June 16, 2018

Went out of their way to accommodate my family needs. I purchased a truck site unseen online, was very nervous about the situation but Charlie Piper did everything in his power to make it as smooth and co More

by farmy8260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper, Sandra Jones
June 12, 2018

Wonderful Chris was very patient with us An helped us get what we needed fast in a very very hard time of need.. he’s a ppl person An very respectable.. he took More

by Jonmiller826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clouse
Jun 13, 2018 -

Gallatin Ford responded

Jonmiller826, Thanks for taking the time to review us and for your 5 star rating! It's rewarding to read reviews like yours and know that our hard work is paying off. We are grateful to have Chris Clouse on our sales team. His experience and professionalism is evident by your kind words. We appreciate your purchase and we look forward to serving you for many years.

June 07, 2018

Great interaction with everyone I met at the dealership! Found what I was looking for on Car Gurus and was able to get what I expected/wanted in a very timely and courteously manner. Everyone I met was very More

by Junior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gator Smith
Jun 09, 2018 -

Gallatin Ford responded

Junior, Thank you for the great review! We’re pleased we met your expectations with efficiency and courtesy. We strive hard to do that every day for every customer. We are also grateful to have on our staff a professional such as Gator Smith who embodies those traits. We hope to see you for years to come!

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