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Gallatin Ford

Gallatin, TN

4.7
1,397 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,398 Reviews of Gallatin Ford

March 08, 2016

Wonderful expeeience I highly recommend this dealership to anyone looking for a new car. Our salesmen Bill Parker was also super easy to deal with. Great guy and not pushy More

by Bowlburner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill parker, Bill Parker
Mar 21, 2016 -

Gallatin Ford responded

Bowlburner, Thanks for your nice words for our salesperson Bill Parker. Bill has been with Miracle Ford for a number of years and is a true professional. As is evidenced by the number of positive reviews he has received, Bill's approach with, and his care for his customer's satisfaction is the reason for his success. Thank you again for your purchase.

March 05, 2016

Great Experience, Expert Staff In 2012 I bought I bought a used 2011 Escape and my salesman was John Parker. He was very helpful and knowledgeable on all the features and functions More

by EddieP50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parker, John Parker
Mar 21, 2016 -

Gallatin Ford responded

EddieP50, Thank you for your positive review. We are very happy to have John Parker as one of our sales experts. The fact that you were treated in the same professional way today as you were in 2012, shows that John understands that the recipe for success with customers is a straightforward, honest approach over and over again. Thank you for being a repeat customer of John's and of Miracle Ford.

February 27, 2016

Best Experience We highly recommend Miracle Ford. Great customer services. Our salesman Jamie was wonderful to work with. He truly made our car buying experience smoo More

by taz123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Bailiff, Jamie Bailiff
Mar 21, 2016 -

Gallatin Ford responded

taz123, Thank you for your kind review of Jamie Bailiff. It is always uplifting for any salesperson and their organization to receive positive feedback. Jamie's easygoing and warm approach is a reason his customer's love him. He approaches his customers as a consultant offering advice. It becomes them making the decision rather than "being sold" which is why his sales process is smooth. We are happy you are pleased with this method. We look forward to many more years of being able to assist your needs.

February 27, 2016

Helpful Miracle Ford was helpful to my husband and I when we were in a tough situation. Jim Galvin, the owner, really got involved and spoke to us personally, More

by AECA2310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Galvin, Jimmy Galvin Jr
Mar 21, 2016 -

Gallatin Ford responded

AECA2310, Thank you for taking the time to review Miracle Ford. We are pleased that our General Manager, Jim Galvin, Jr. was able to assist in a tough situation. It is not uncommon for customers to see him interacting and "getting his hands dirty" on a daily basis. It's just our way of doing business. We look forward to being of service to you again.

January 19, 2016

Best Buying Experience Ever John Parker gave me the car buying experience ever. John was more like a friend, always courteous and knowledgeable , never pushy. John was great at e More

by escape guy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parker, John Parker
Mar 21, 2016 -

Gallatin Ford responded

escape guy, Thanks for taking time out to review John Parker. John is indeed very knowledgeable having received Master Certification from Ford for product knowledge. John's non-pushy approach is the reason why customers return to him time and time again. We are fortunate to have him as part of our sales team.

January 13, 2016

to what you may gain through a miracle to whom it may concern one day me and my wife drove into miracle ford in gallatin tn where we encounter a lot of good things. 1 meet a fella had no c More

by lee/lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jamie bailiff,.derrick baker, kris somaru, all was all awsome , Derrick Baker, Jamie Bailiff, Kris Somaru
Jan 13, 2016 -

Gallatin Ford responded

Thank you SO MUCH for your kind words about our dealership and Jamie Bailiff in particular. We are very grateful to have Jamie as part of our sales staff and look forward to many years of success for him.

December 22, 2015

Great place to buy a car John parker is an outstanding sales man. Great to work with.I would definitely recommend this person. He has a twin brother so just ask for the twins More

by Denton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parker, John Parker
Jan 13, 2016 -

Gallatin Ford responded

Denton, Thank you for your recommendation of John Parker. John does a great job for us as does his twin brother Bill. We're glad you felt he deserved to be praised in public.

November 28, 2015

Traded Escape for Explorer Mr. Earl Brown worked with us to get exactly what we wanted at a payment we were comfortable with. Mr. Brown was great! He was a joy to work with! More

by sballmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Earl Brown
Jan 13, 2016 -

Gallatin Ford responded

sballmom, Thank you for your kind words for Earl Brown. He is a dealership treasure! Obviously a person who has been with us for OVER 50 YEARS is a rare individual. We can't say enough about Earl. Thank you for your review.

September 17, 2015

I Traded my vehicle in for a new Fusion at Miracle Ford. In a nutshell I was in the market and decided while killing time to stop at Miracle Ford and ask about a new Fusion they had on the front line. It ha More

by Jason Lea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parker Jim Morgan Bill Parker and others , John Parker, Bill Parker, Jim Morgan
Jan 13, 2016 -

Gallatin Ford responded

Jason, Thank you very much for your awesome review! We are all very pleased to have been able to make your purchase "seamless and smooth." We work very hard as a team to create this process and it's rewarding to see that it worked for you. We look forward to being able to serve you for years to come in our new location.

September 01, 2015

A year later....... I bought a truck! I met Mickey Avaritt in Sept 2014 while looking to trade trucks. I had a set amount I wanted to spend, so I ended up buying another brand's "smaller" More

by dale.penn.142
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Avaritt, Derrick Baker, Charlie Piper, Jim Morgan, Jim Galvin, Jim Odell, Derrick Baker, Jimmy Galvin Jr, Charlie Piper, Jim Morgan
Sep 02, 2015 -

Gallatin Ford responded

dale.penn.142 Thank you so much for your purchase and your very kind review! After being with this dealership for 20 years, I believe I can say that what you experienced is the team atmosphere that we have developed within our organization. Our sales staff assist each other rather than being "me" oriented and each of the management staff understand the need to function as a whole to enhance the customer experience. We look forward to many years of serving your needs and feel confident that you'll experience the same attention to you with our service employees.