Gallatin Ford

Service representative was truly a pleasure and blessing to work with. Very knowledgeable and helpful in getting me back on the road. to work with. Very knowledgeable and helpful in getting me back on the road. More

We buy a car from here The light doesn’t work they say they will send someone to get it fixed and they haven’t now they don’t even answer the call or text we spoke to someone else and they said they wil they will send someone to get it fixed and they haven’t now they don’t even answer the call or text we spoke to someone else and they said they will tell the supervisor and they will call back and still nothing and we call them and they just put you on hold saying that they are busy with another customer More

Have been a customer of Miracle Ford in Gallatin for many years. Always receive prompt service trusting work completed as requested. many years. Always receive prompt service trusting work completed as requested. More

The young man who did my oil change was wonderful! ! Very polite.!! Thank you so much!! ! Very polite.!! Thank you so much!! More

Service department is professional and friendly. They communicate in a timely manner if any changes occur. They communicate in a timely manner if any changes occur. More

The pick up and delivery service was amazing! My vehicle was serviced and returned in a short period of time; the drivers were personable and left me with a trusting feeling that everything woul My vehicle was serviced and returned in a short period of time; the drivers were personable and left me with a trusting feeling that everything would be done correctly- and it was! More

There always very nice and helpful really nice crew 😊 usually prompt they sent me a video of my car but I couldn't understand what the mechanic was saying in the video and I wish they would have called m usually prompt they sent me a video of my car but I couldn't understand what the mechanic was saying in the video and I wish they would have called me so I could have asked them if they were changing my oil since my car was there for a oil belt replacement for six days I understand that I would have had to pay for it and that would not have been a problem but now I have to go back to get my oil changed but in all I still had a good experience with them More

Great job at finding out what the problem was and how to resolve it at the lowest cost possible! resolve it at the lowest cost possible! More

The folks at Gallatin Ford were a pleasure to work with. Our sales representative, Matt Hein, worked tirelessly alongside John McCann in Management to get us the best possible trade-in value on our old vehi Our sales representative, Matt Hein, worked tirelessly alongside John McCann in Management to get us the best possible trade-in value on our old vehicles, and the best dealer price on the new ones. Tyler Doyle walked us through the financial process with precision and ease. We never felt pressured or hassled throughout the process, and it was easily one of the most positive car buying experiences we have ever had. Thanks so much to the staff and management at Gallatin Ford. Your integrity and fantastic customer service make you worthy heirs to over 120 years of Ford excellence! Keep up the great work! More

Matthew went above and beyond to ensure we talked through what was important to us and understand which vehicle would need our needs. The entire process was very positive and without pressure. John in buying what was important to us and understand which vehicle would need our needs. The entire process was very positive and without pressure. John in buying worked with Matt to ensure we received a fair trade and didn't compromise on what we wanted instead they made the deal work for us. More