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Gallatin Ford

Gallatin, TN

4.7
1,501 Reviews
Call Dealership (629) 228-9457
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1394 Nashville Pike

Gallatin, TN

37066

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1,501 Reviews of Gallatin Ford

July 23, 2025

They were helpful ,friendly and polite they work hard to help people to get new or used vehicle. Keep up the great job More

by teresa.roberts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael , Bill Risko, Martin Capenter, Tyler Doyle, Faith Hayes
Report | Print
Jul 24, 2025 -

Gallatin Ford responded

Hi Teresa, we're delighted to hear about your positive experience with our team. Thank you for choosing Gallatin Ford and for sharing your review. Safe travels in your new ride!

July 23, 2025

The service was excellent and we felt comfortable and safe because the sales agent spoke our language. More

by yntuscam13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fedy Ali
Report | Print
Jul 23, 2025 -

Gallatin Ford responded

We're glad you felt comfortable and well taken care of by our team here at Gallatin Ford. Thank you for your business and your review!

July 23, 2025

Thank you Jenna for taking over the sale going above and beyond to make sure we got the best. Thank you for driving it home for us. Your effort is appreciated may your promotion and bonuses exceed your expe More

by T1iffany29
Recommend Dealer
Yes
Employees Worked With
John McCann
Report | Print
Jul 23, 2025 -

Gallatin Ford responded

Thank you for sharing your wonderful feedback about Jenna! We will be sure to pass along your kind words, and we wish you safe travels until we see you again at Gallatin Ford.

July 22, 2025

Had an appointment at Gallatin Ford the experience was great as usually had my oil changed and tires rotated. Was in and out within about an hours time even with them being busy. More

by Ranger danger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Pardue, Jessica Cobble, Stephanie Seffers, Danny Barker Jr., Lauren O'neal
Report | Print
Jul 22, 2025 -

Gallatin Ford responded

Thank you for sharing your experience! We are thrilled that you were well taken care of by our team. See you next time at Gallatin Ford!

July 20, 2025

Stephanie is extremely thorough and takes her time to make sure you are taken care of. More

by mindyf7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Seffers
Report | Print
Jul 22, 2025 -

Gallatin Ford responded

We're so glad you can count on Stephanie to provide top-tier customer support during your visits to Gallatin Ford. Thanks for sharing, and see you next time!

July 19, 2025

Fedy was a pleasure to work with. Will definitely keep him and Gallatin Ford in mind for future purchases More

by Msempsrott07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fedy Ali
Report | Print
Jul 21, 2025 -

Gallatin Ford responded

Congratulations on your new car! We are thrilled that Fady and the team took such great care of you. Thank you for choosing Gallatin Ford and for sharing your experience!

July 18, 2025

Jessica was knowledgeable and professional. It's the third time she has waited on me and she always goes above and beyond. More

by Ratio hi
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Cobble
Report | Print
Jul 21, 2025 -

Gallatin Ford responded

Thank you for sharing your positive feedback about Jessica! We are happy to have your business here at Gallatin Ford, and we hope to see you again next time!

July 15, 2025

Very professional and friendly. Couldn’t have asked for a better experience. I left a happy owner of a new car. More

by jbrown8147
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fedy Ali, Justin Roller
Report | Print
Jul 15, 2025 -

Gallatin Ford responded

Thank you for your business and your 5-star review of Gallatin Ford! Safe travels, and enjoy your new ride!

July 14, 2025

Gallatin Ford does provide appointments for oil changes, which is a great improvement for the previous owners. The service writers were friendly and professional. More

by jim.perry2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren O'neal
Report | Print
Jul 14, 2025 -

Gallatin Ford responded

Hi Jim - Thank you for trusting our team with your vehicle's oil change. We appreciate your business and we hope to welcome you back to Gallatin Ford down the road!

July 14, 2025

Communication with me is key and I felt like there was a lot of miscommunication between not only the sales and us but finance as well More

by Stephanie.biggs09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gunner Findley, Jacob Maged
Report | Print
Jul 15, 2025 -

Gallatin Ford responded

Stephanie, I apologize for any miscommunication you experienced with our team. We strive to provide clear and consistent communication throughout the process, so it's disappointing to hear we fell short. Please feel free to reach out if you'd like to discuss this further or have any questions. Thank you, John McCann - Sales Manager - 888-348-7783 x 2101

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