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Gallatin Ford

Gallatin, TN

4.6
1,315 Reviews
Call Dealership (629) 228-9457
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1394 Nashville Pike

Gallatin, TN

37066

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1,315 Reviews of Gallatin Ford

April 13, 2023

Had an appointment and was fast and efficient Staff was very friendly and helpful More

by TIMMCNAMARA32@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Alex
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Apr 13, 2023 -

Gallatin Ford responded

So glad to hear. Thanks for taking the time to leave a review!

April 12, 2023

Pleasant No Went as smooth as expected, they didn't have the recall parts I was told they had. More

by tlhiett@comcast.net
Recommend Dealer
Yes
Employees Worked With
NA
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Apr 12, 2023 -

tlhiett@comcast.net responded

Pleasant visit, they didn’t have the recall items they told me they had. Will have to return when recall items arrive. Warranty work was great.

April 11, 2023

5 It was a great experience The service writer, Bryan, was wonderful and very easy to work with. I would highly recommend him to anyone needing anything. More

by ROBERT.BRINER
Recommend Dealer
Yes
Employees Worked With
Hi
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Apr 11, 2023 -

Gallatin Ford responded

So glad to hear Robert! We appreciate your business and for taking the time to leave a review!

April 08, 2023

What a rip off. First you charged me $250 for an analysis. Then, you quoted me $1700 for two CV axle repair when I only need one. I got it fixed for $380. Thanks bu More

by rcmc555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TJ Pardue
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Apr 08, 2023 -

Gallatin Ford responded

We apologize for anything less than satisfactory experience. We always try to be competitively priced and use Factory parts whenever available. Factory parts are the only ones that offer full parts and labor warranty at all dealerships nationwide. These are also the only parts that meet all original quality and specification standards. If you'd like to discuss further, please reach out to our customer care manager, TJ Pardue, at 615-527-5855.

April 04, 2023

I liked the no pressure approach Tammy had when we were looking. She was very helpful in helping us understand the difference in the models. The rest of the staff was also very friendly and eager to help More

by arkham2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, Tammy Morrison
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Apr 05, 2023 -

Gallatin Ford responded

So glad to hear that Tammy and our entire team were able to give you a great experience! We appreciate your business and for taking the time to leave a review!

March 31, 2023

Me Morgan was a great help and I would recommended him to anyone and Colton was great with us also More

by Leonardpagel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Another salesman that delivered our car but cannot remember his name. 5 star, Jim Morgan, Colton Green, TJ Pardue
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Apr 03, 2023 -

Gallatin Ford responded

So glad to hear that our team was able to make it happen for you! We appreciate your business and for taking the time to leave a review!

March 31, 2023

Always great to work with and provides exceptional service with updated text. Service dept is rock solid More

by allanledford
Recommend Dealer
Yes
Employees Worked With
Brian - service advisor
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Apr 03, 2023 -

Gallatin Ford responded

So glad to hear! We appreciate your business!

March 29, 2023

Colton was super knowledgeable and helped me to filter through what I wanted and did not want. Could not be happier with my experience. More

by timcrews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton Green
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Mar 29, 2023 -

Gallatin Ford responded

So glad to hear that Colton was able to help you find that perfect vehicle! We appreciate your business and for taking the time to leave a review!

March 19, 2023

Friendly and professional team from sales to finance and including vehicle prep. Would definitely recommend More

by RLEGGE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, Paige Akins
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Mar 20, 2023 -

Gallatin Ford responded

Thank you so much! We truly appreciate your business and for taking the time to leave a review!

March 17, 2023

This is a good place to trade or purchase vehicles and good people to deal with More

by WILLIAM.A.HALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra Jones, Colton Green
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Mar 17, 2023 -

Gallatin Ford responded

Thanks William! We appreciate your business, and the support!

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