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Gallatin Ford

Gallatin, TN

4.6
1,315 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,315 Reviews of Gallatin Ford

January 23, 2023

There a reason I only take my car here. TJ and his team is awesome. More

by Jbrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond, TJ Pardue
Jan 26, 2023 -

Gallatin Ford responded

So glad to hear. Thank you!

January 23, 2023

Ryan did a wonderful job! He made the process smooth and easy. I’m so excited about my new truck! Thanks again! More

by whitneymorris93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Skirvin
Jan 26, 2023 -

Gallatin Ford responded

So glad to hear that Ryan and our entire team were able to make it happen for you! We appreciate your business!

January 20, 2023

This was the easiest car purchase in life. Tammy was incredibly helpful. I will buy my next car from her. Jim in finance was phenomenal. More

by lesley.logan7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, Tammy Morrison, Robert Velez
Jan 20, 2023 -

Gallatin Ford responded

So glad to hear! We appreciate your business and for taking the time to leave a review!

January 20, 2023

Tried charge for transmutation when it was under factory and lifetime warranty. Took months of going back and forth. Service desk was never friendly or helpful. We will never go back after using them for ye More

by Nina
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TJ Pardue
Jan 20, 2023 -

Gallatin Ford responded

Hi Nina. We apologize for anything less than less than exceptional customer service. We feel we went above and beyond after we were provided the lifetime powertrain information that was purchased from another dealer. We absorbed over $4000 worth of rental expenses that were not covered by the contract. Please reach out to Larry Starratt, our fixed operations manager, at 615-527-7855 if you would like to discuss further.

Jan 20, 2023 -

Nina responded

I couldn’t go 3 months without a car. That’s how long this went on.

January 18, 2023

Ryan was super helpful when it came to me purchasing my very first car! Great experience! More

by Rachel Davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra Jones, Ryan Skirvin
Jan 18, 2023 -

Gallatin Ford responded

So glad to hear Rachel! We appreciate your business!

January 17, 2023

Quality cars to choose from. Extremely responsive in my emails/text to them. Didn’t mind all of my questions. Fun personal and professional. More

by ashley.ky270
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Skirvin, Robert Velez
Jan 17, 2023 -

Gallatin Ford responded

So glad to hear Ashley! We appreciate your business!

January 16, 2023

I’ve tried to buy 2 vehicles here and both times they tried to screw me… sorry not having it! I’ve have spent over $30,000 in the service department alone and they still try to screw me. I think I will t More

by jeff.goforth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ken "KJ" Johnson, Jessica Raymond, TJ Pardue
Jan 17, 2023 -

Gallatin Ford responded

Hi Jeff. We apologize for anything less than an exceptional experience. We truly value your business. However, we were unable to find your information based on your username. Could you please reach out to our General Sales Manager, Mark Ledford, directly via email at mledford.miracleauto@gmail.com to discuss the issues that you had? Thank you.

January 11, 2023

FANTASTIC experience with Miracle Ford! Our salesman Ryan Skirvin actually made purchasing our vehicle FUN! Big shout out to everyone involved in the sale, and another special mention to D More

by rusty.boatright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, Donnie Hulan, Ryan Skirvin
Jan 11, 2023 -

Gallatin Ford responded

So glad to hear that Ryan, Donnie, and our entire team were able to make it happen for you! We appreciate your business and for taking the time to leave a review!

January 10, 2023

Great experience, was amazing the customer service. Would highly recommend. Very knowledgeable on the vehicle. More

by shellybellcats
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tammy Morrison
Jan 11, 2023 -

Gallatin Ford responded

Thank you Shelly! We appreciate your business and for taking the time to leave a review!

January 08, 2023

Great dealership! Made everything about buying a car easy! Colton was very knowledgeable about cars. More

by johnytex300
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, Colton Green
Jan 09, 2023 -

Gallatin Ford responded

So glad that Colton and our entire team were able to make it happen for you. Thank you for your business and for taking the time to leave a review!

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