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Gallatin Ford
Gallatin, TN
1,315 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,315 Reviews of Gallatin Ford
November 16, 2022
Called the dealership about a vehicle and they had the car ready when I arrived about 20 minutes later. Charlie Piper helped us purchase the car with no pressure and we were able to negotiate a fair pric car ready when I arrived about 20 minutes later. Charlie Piper helped us purchase the car with no pressure and we were able to negotiate a fair price in a short amount of time. If you need a vehicle then Charlie is the person I highly recommend! More
by Tim
Employees Worked With
Charlie Piper
Verified CustomerNovember 15, 2022
Brought in my Escape for transmission repair 3 months ago. The transmission had been rebuilt in 2 weeks but 3 months later the issue happened again even worse. Nobody apologized but at least I was promis ago. The transmission had been rebuilt in 2 weeks but 3 months later the issue happened again even worse. Nobody apologized but at least I was promised to fix it asap.. now it’s the third week the car staying in the service parking lot without any move.. it’s almost impossible to reach out service department on a phone so I stopped by 3 times already to discuss in person. Each time I was promised that the car would be repaired asap but still nothing going on. Nobody able to provide any time frame so it might be next month, next year or never.. absolutely disappointing that nobody responding on a phone and doesn’t return calls. I have asked if I could talk to the General manager but unfortunately I was told GM is unavailable for customers like me. There is no miracle at the shop for sure… More
by Daniel Letov
Employees Worked With
Dax , Jimmy Galvin Jr
November 12, 2022
I got exactly what I wanted, even though Donnie had to do extra to get it to the dealership ! Next will be a new pickup for the hubby ! Thank you so much to everyone that made this happen ! extra to get it to the dealership ! Next will be a new pickup for the hubby ! Thank you so much to everyone that made this happen ! More
by marshawilliams65
Employees Worked With
Jim Morgan, Ken "KJ" Johnson, Donnie Hulan
November 10, 2022
This was my first time buying a car and I could not have asked for a better experience! Tammy and Sandi were amazing to work with. Literal "MIRACLE" workers! 👍🏽 1000/10 asked for a better experience! Tammy and Sandi were amazing to work with. Literal "MIRACLE" workers! 👍🏽 1000/10 More
by Jay2freshz
Employees Worked With
Sandra Jones, Tammy Morrison
November 07, 2022
Great experience with two amazing people Sandra and Tammy. They were incredible from beginning to end. This dealership should be honored to have these two amazing people on their team. I will be buying Tammy. They were incredible from beginning to end. This dealership should be honored to have these two amazing people on their team. I will be buying again within the next couple of years and expect the same professional and caring customer service. Thank you both for all that you have done and will continue to do to help deserving people get the vehicle of their dreams. Sandra and Tammy rock! More
by Lhorner09
Employees Worked With
Sandra Jones, Tammy Morrison
November 05, 2022
Great experience! Third time buying a car here! Tammy was great and got me the car I wanted! Would definitely buy here again (and use Tammy again she is awesome!). Third time buying a car here! Tammy was great and got me the car I wanted! Would definitely buy here again (and use Tammy again she is awesome!). More
by Jennifer Dotson
Employees Worked With
John Booker, Tammy Morrison
