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Gallatin Ford

Gallatin, TN

4.7
1,433 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,433 Reviews of Gallatin Ford

March 19, 2026

Te ofrece una atención magnífica y te aclara cada duda que tengas.. No hay dudas que cuando quiera otro carro volveré aquí. More

by Leslykarenabreugarcia864
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fedy Ali, Jacob Maged
Mar 20, 2026 -

Gallatin Ford responded

Gracias por compartir sus comentarios sobre nuestro equipo en Gallatin Ford. Le esperamos en su próxima visita, Lesly!

March 19, 2026

Stephanie at Gallatin Ford was awesome to work with. Got me in and out quickly and was very professional. More

by Nrogers00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Seffers
Mar 19, 2026 -

Gallatin Ford responded

It sounds like you are in good hands with Stephanie! Thank you for choosing Gallatin Ford and for sharing your support. We wish you safe and smooth miles ahead!

March 19, 2026

We were on a cross country trip pulling our travel trailer with our 2010 Ford F150. When we broke down 50 miles east of Gallatin. We got towed to our destination for the week and I set out to find a More

by bluezhawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Clapp and Kendra five stars each.
Mar 19, 2026 -

Gallatin Ford responded

We appreciate you choosing Gallatin Ford, and we’re glad we could help get you back on the road and keep your trip on track. We’ll pass your kudos along to Kenneth and Kendra. Your feedback on the car wash has been noted. Safe travels, and thank you for trusting us!

March 16, 2026

Yet again another pleasant experience while visiting the dealership for vehicle service. Stephanie was a pleasure to work with. She streamlined the process and was very helpful. More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Cobble, Stephanie Seffers
Mar 17, 2026 -

Gallatin Ford responded

Thanks for sharing your great feedback about Stephanie and our team! We appreciate your business and we hope to see you again at Gallatin Ford!

March 16, 2026

I had an excellent experience at Gallatin Ford! The entire team was professional, friendly, and truly focused on providing great customer service. From the moment I arrived, they made the process s More

by SMONTERO0324
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fedy Ali
Mar 16, 2026 -

Gallatin Ford responded

Thank you for the stellar review! We're delighted to hear that our team made your experience smooth and stress-free. We truly appreciate your recommendation and kind words. Congrats on your new car! - The Gallatin Ford Team

March 16, 2026

The young lady did all she knew. However I had to bring the truck back to to replace the lights they forgot but didn’t charge me so that was fair. However, you kept my truck for tw More

by Jeffrey.sweet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Cobble
Mar 16, 2026 -

Gallatin Ford responded

Jeffrey, I apologize for the inconvenience you've experienced with your truck. It's disappointing to hear that our initial service visit didn't resolve the issue. We aim for thorough and efficient repairs, so this feedback is concerning. Please reach out to me, and let's arrange a follow-up appointment to get your vehicle running smoothly again. Thank you, Austin Janco - Service Manager - austin.j@gallatinford.com

March 15, 2026

So far they have done everything they said they would do top notch dealership with knowledgeable salespeople and Austin from the service department gets all my accolades he went out of his way to help me wo More

by howardmcaleb123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McCann, Tyler Doyle, Faith Hayes, Andrew Mieir, Jon Sturgis, Nate Musgrave
Mar 16, 2026 -

Gallatin Ford responded

It's great to hear that our team delivered on their promises and won your trust, Howard! Here's to many trouble-free miles ahead in your new truck - backed by some extra peace of mind! We will pass along your appreciation to Austin and the team. - The Gallatin Ford Team

March 14, 2026

Very friendly and helpful. They treat you with respect and my car is taking good care while it was in the shop. Thank you More

by cartermary590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kennith
Mar 16, 2026 -

Gallatin Ford responded

Hi Mary, we're delighted to hear you felt respected and well taken care of at Gallatin Ford. Thank you for choosing us! We truly appreciate your feedback.

March 13, 2026

I got very professional service at Gallatin Ford, the both preformed a regular service and replaced a part that broke. More

by Philip.garton.cpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Musgrave
Mar 16, 2026 -

Gallatin Ford responded

We're happy to hear you received professional service from our team, Philip! We appreciate you choosing Gallatin Ford and hope to see you in the future!

March 13, 2026

Service Dept Rocks! Kennith is very knowledgeable and I will be recommending him to all my friends and neighbors! More

by aperez0911
Recommend Dealer
Yes
Employees Worked With
Kennith
Mar 16, 2026 -

Gallatin Ford responded

We’re grateful for your review! It’s wonderful to hear that you had a great experience with Kennith. Thank you for choosing Gallatin Ford and for spreading the word about our team.

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