Gallatin Ford
Gallatin, TN
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1,433 Reviews of Gallatin Ford
We were on a cross country trip pulling our travel trailer with our 2010 Ford F150. When we broke down 50 miles east of Gallatin. We got towed to our destination for the week and I set out to find a trailer with our 2010 Ford F150. When we broke down 50 miles east of Gallatin. We got towed to our destination for the week and I set out to find a provider to help us get our truck fixed. As a former auto technician and now service manager I was a bit on edge about getting my truck fixed. I swallowed my pride and called Gallatin Ford, they were very helpful understanding and willing to help us. Kenneth my service advisor committed to getting us in and a diagnosis within 24-48 hours. Less than two days later we had a diagnosis and a repair path. The team at Gallatin Ford worked hard to get us taken care of and back on our trip completing the work in a reasonable time.. We even had new tires installed and their prices were very very good. I was even able to pick out the exact tires I wanted vs what was on hand. Service is a messy biz but they made it less so and that is no small feat. . Communication was excellent via text and Kendra was super in securing us a rental car while we were in service. My only wish would have been to have my truck washed after spending just short of 7 grand. Attention to detail is important and getting washed after a big repair and new tires would be in order. Trust the process and choose Gallatin Ford. More
Yet again another pleasant experience while visiting the dealership for vehicle service. Stephanie was a pleasure to work with. She streamlined the process and was very helpful. dealership for vehicle service. Stephanie was a pleasure to work with. She streamlined the process and was very helpful. More
I had an excellent experience at Gallatin Ford! The entire team was professional, friendly, and truly focused on providing great customer service. From the moment I arrived, they made the process s The entire team was professional, friendly, and truly focused on providing great customer service. From the moment I arrived, they made the process smooth, transparent, and stress-free. They took the time to answer all my questions and made sure I felt confident with my purchase. I never felt pressured, and they genuinely cared about helping me find exactly what I needed. If you’re looking for a dealership that treats customers with respect and provides outstanding service, I highly recommend Gallatin Ford. Thank you for such a great experience! More
The young lady did all she knew. However I had to bring the truck back to to replace the lights they forgot but didn’t charge me so that was fair. However, you kept my truck for tw However I had to bring the truck back to to replace the lights they forgot but didn’t charge me so that was fair. However, you kept my truck for two days and could not find out why it randomly will not start. You said it was fine. It is sitting on my driveway and will not start. More
So far they have done everything they said they would do top notch dealership with knowledgeable salespeople and Austin from the service department gets all my accolades he went out of his way to help me wo top notch dealership with knowledgeable salespeople and Austin from the service department gets all my accolades he went out of his way to help me worst thing about this new truck is I purchased an extended warranty and I have not had two service repairs in the last 12 new Ford trucks but you do have the new piece of mind for it for 7 years More


