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Gallatin Ford

Gallatin, TN

4.6
1,313 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,313 Reviews of Gallatin Ford

October 23, 2025

We had an appoinment, arrived about thirty minutes early. They got to work right away, is was a easy process. More

by tocoman1@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Pardue, Jessica Cobble, Stephanie Seffers
Oct 24, 2025 -

Gallatin Ford responded

Thank you for choosing Gallatin Ford! We are happy to hear we got you in and out quickly at your recent appointment. See you next time!

October 22, 2025

Quick, easy , great staff all around! Called on one truck, it sold, they got me in a newer f150 and im beyond happy. More

by Brandonhallisey11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Lichtenstrahl, Marcelino Santos-Vega
Oct 23, 2025 -

Gallatin Ford responded

Congrats on your new Ford F-150! We’re so happy the Gallatin Ford team provided such a seamless experience. Safe travels, and thanks for your business!

October 21, 2025

Service representative was truly a pleasure and blessing to work with. Very knowledgeable and helpful in getting me back on the road. More

by tesorrells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Seffers
Oct 21, 2025 -

Gallatin Ford responded

We're pleased to hear you had such a positive experience with our team! Thank you for choosing Gallatin Ford, and we hope to work with you in the future.

October 20, 2025

We buy a car from here The light doesn’t work they say they will send someone to get it fixed and they haven’t now they don’t even answer the call or text we spoke to someone else and they said they wil More

by Noemizesati1320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Roller
Nov 03, 2025 -

Gallatin Ford responded

We apologize for the inconvenience and lack of communication regarding your car repair. This is not the level of service we aim to provide, and we'd like to address this issue as soon as possible. Please contact me so that we can assist you in getting your car fixed and improving your overall experience with us. Thank you for bringing this to our attention. John McCann - Sales Manager - 888-348-7783 x 2101

October 19, 2025

Have been a customer of Miracle Ford in Gallatin for many years. Always receive prompt service trusting work completed as requested. More

by deidregal4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Seffers
Oct 21, 2025 -

Gallatin Ford responded

Thank you for your years of trust and loyalty to Gallatin Ford. We’re glad to hear you always receive prompt and reliable service. We truly value your support and we can’t wait to welcome you back next time.

October 11, 2025

The young man who did my oil change was wonderful! ! Very polite.!! Thank you so much!! More

by esbacher60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Pardue, Jessica Cobble, Stephanie Seffers
Oct 14, 2025 -

Gallatin Ford responded

Thanks so much for taking the time to leave Gallatin Ford a great review!

October 05, 2025

Service department is professional and friendly. They communicate in a timely manner if any changes occur. More

by thigpendc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylyn very attentive to the customers needs. , Jessica Cobble
Oct 06, 2025 -

Gallatin Ford responded

Thank you for sharing your feedback about our service team! We appreciate your business and we'll see you next time here at Gallatin Ford!

October 05, 2025

The pick up and delivery service was amazing! My vehicle was serviced and returned in a short period of time; the drivers were personable and left me with a trusting feeling that everything woul More

by vandygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Cobble, Lauren O'neal
Oct 06, 2025 -

Gallatin Ford responded

Thank you for your review of Gallatin Ford! We are happy to hear that everything was done correctly for your vehicle, and that our team left you with a trusting feeling. See you next time!

October 03, 2025

There always very nice and helpful really nice crew 😊 usually prompt they sent me a video of my car but I couldn't understand what the mechanic was saying in the video and I wish they would have called m More

by Alberta Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Cobble
Oct 06, 2025 -

Gallatin Ford responded

Hi Alberta, it's fantastic to read your feedback about our team at Gallatin Ford. We also appreciate your patience and understanding. Please reach out anytime you need assistance in the future, and we'll be sure to communicate more clearly! Safe travels!

October 03, 2025

Great job at finding out what the problem was and how to resolve it at the lowest cost possible! More

by burwell92670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan , Jessica Cobble
Oct 06, 2025 -

Gallatin Ford responded

This review is gratifying to read! Thank you for choosing Gallatin Ford and for stopping by to share a positive review. Drive safely!

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