Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Gallatin Ford

Gallatin, TN

4.7
1,501 Reviews
Call Dealership (629) 228-9457
View Awards

1394 Nashville Pike

Gallatin, TN

37066

Directions

By Type

1,501 Reviews of Gallatin Ford

May 02, 2023

Poor service management. Poor internal communication. Disappointing vehicle delivery and follow up. Only used dealership based on proximity to home. More

by MWWBAMA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim Elgas
Report | Print
May 02, 2023 -

Gallatin Ford responded

We apologize for anything less than an exceptional experience. We take your feedback seriously and are committed to improving. We would greatly appreciate the opportunity to learn more about your experience and find ways to improve. Please feel free to contact our customer service team at 615-442-3344 so we can discuss this further.

May 02, 2023

Ryan was very helpful, full of energy, never pressured me to do anything. Truck buying experience was very organized and smooth. Would recommend Ryan to anyone. More

by zachshirah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, Ryan Skirvin
Report | Print
May 02, 2023 -

Gallatin Ford responded

That's great! We're so glad to hear that Ryan, and our entire team was able to make it happen for you. Enjoy your new truck, and we look forward to serving you again soon!

May 01, 2023

Highly recommend Javier Andrade, he was great to work with. He never pressured me and answered all of my questions. He is not like the typical car salesman, I felt like he really listened to my concerns More

by anjnewman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Andrade
Report | Print
May 02, 2023 -

Gallatin Ford responded

So glad to hear that Javier was able to deliver such a great experience! We appreciate your business and for taking the time to leave a review!

April 30, 2023

Everyone was very courteous and customer friendly. It was a pleasure doing business with everyone More

by Dsharp0940@gmail.com
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
May 01, 2023 -

Gallatin Ford responded

So glad to hear. We appreciate your business and for taking the time to leave a review Don!

April 30, 2023

It was the best one yet I will Will recommend service department to everyone Best service department I have been to More

by IAMTHEHUDSON@GMAIL.COM
Recommend Dealer
Yes
Report | Print
May 01, 2023 -

Gallatin Ford responded

So glad to hear. Thank you! We appreciate your business and for taking the time to leave a review!

April 30, 2023

Jim Elgas 5 They are professional and are knowledgeable about their vehicles. The process was quick and I didn't have to spend half the day there More

by TIMMCNAMARA32@GMAIL.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Elgas
Report | Print
May 01, 2023 -

Gallatin Ford responded

So glad to hear! We appreciate your business and for taking the time to leave a review!

April 29, 2023

Miracle ford was honest and helpful through the buying process. I would shop there again. More

by KSECLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Andrade
Report | Print
May 01, 2023 -

Gallatin Ford responded

Thank you! We appreciate your business and for taking the time to leave a review!

April 27, 2023

timing good and communication was average no I am done leave me alone I am finishes at More

by DANRUSKIN52@GMAIL.COM
Recommend Dealer
Yes
Report | Print
Apr 27, 2023 -

Gallatin Ford responded

Hi Dan, thank you for leaving a review. We appreciate your feedback, but we're sorry to hear that the communication during your visit was only average. We would love the opportunity to improve and provide exceptional service to you in the future. Please don't hesitate to reach out to us if there is anything we can do to assist you further.

April 27, 2023

Idk No problem with quality of work. Scheduling is poor. Need to stick to appointment times More

by jmlyell@gmail.com
Recommend Dealer
No
Employees Worked With
1
Report | Print
Apr 27, 2023 -

Gallatin Ford responded

We sincerely apologize for anything less than an exceptional experience. Our goal is to exceed every customers expectation with every opportunity given. Please reach out to our customer relations manager, TJ Pardue, if you would like to discuss further. He can be reached at 615-527-7855.

April 23, 2023

In my opinion, Tammy is #1. She was very helpful not only in the sales process, but after the sale. I would recommend her to anyone looking for a new or used vehicle. She wil More

by Arlyss
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tammy Morrison
Report | Print
Apr 24, 2023 -

Gallatin Ford responded

Thank you so much for your amazing review and generous 5-star rating! We are thrilled to know thatTammy made a great impression and provided you with an exceptional car-buying experience. Your recommendation means a lot to us, and we'll ensure to pass on your kind words to Tammy. Remember that we are here to assist you with any future automobile needs. Drive safe and enjoy your new wheels! 🚗💨

1
...
77
78
79
...
151