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Gallatin Ford

Gallatin, TN

4.7
1,501 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,501 Reviews of Gallatin Ford

August 18, 2022

Miracle never disappoints! Professional, hardworking and timely. Wonderful service. I will continue buying for service More

by tammyrcrafton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond, TJ Pardue
Aug 19, 2022 -

Gallatin Ford responded

Thank you Tammy!

August 17, 2022

TJ and Jessica were Awesome. They listened to my concerns and handled them in a timely and professional manner. They both are the reason I continue to get all my vehicles service More

by wc6591
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Galvin Jr, Jim Morgan, Wayne Hill, Jessica Raymond, TJ Pardue
Aug 19, 2022 -

Gallatin Ford responded

So glad to hear! We truly appreciate your business and for taking the time to leave a review!

August 07, 2022

I am from Alabama, and they were very helpful in every aspect. Even trying to find a way to get the Truck to me. Great experience More

by buddy8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hall
Aug 08, 2022 -

Gallatin Ford responded

Thank you for the 5* review all the way from Alabama!

August 06, 2022

Very professional, lovely people, couldn't have done more to help me find the best deal and a great car More

by IAINJSUTCLIFFE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Jones
Aug 06, 2022 -

Gallatin Ford responded

Thank you for your 5* Review. I am glad we were able to meet your expectations and that you got the vehicle you wanted with a great deal.

August 02, 2022

I went in not sure if I wanted a new car or not. I worked with Colten and he was AMAZING! He gave me time to think and worked with me to make sure I had everything I needed. He was not pushy. He mad More

by JenniferL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colten Green, Jim Morgan
Aug 06, 2022 -

Gallatin Ford responded

Hi Jennifer, thank you for the 5* Review and the comments about your shopping experience with Colten. Enjoy your Ford Bronco, and we hope to see you again soon!

July 29, 2022

Honest. Direct. Professional but Personal The business manager realized my needs and took care of business with no hassle or red tape More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance manager
Jul 29, 2022 -

Gallatin Ford responded

Hi Larry, thank you for your 5-Star Review. And thank you for your business!

July 26, 2022

Cameron is a people person and knows his stuff. He is permanently our guy to buy cars from. Overall experience was outstanding! More

by Scott T.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, Cameron Hall
Jul 27, 2022 -

Gallatin Ford responded

Scott, thank you for your 5-Star review!

July 23, 2022

Great dealership to work with. Works hard to get you the best deal on your vehicle. More

by Jcap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, John Booker, Olivia Tipton
Jul 23, 2022 -

Gallatin Ford responded

So glad to hear, thank you!

July 21, 2022

I love Miracle Ford. By far the friendliest dealership I've ever encountered. 5 stars all across the board! They were very helpful and kind to every customer that walked More

by Maddie
Recommend Dealer
Yes
Employees Worked With
Donnie Hulan, Ryan Skirvin
Jul 21, 2022 -

Gallatin Ford responded

So glad to hear Maddie! We appreciate your business and for taking the time to leave a review!

July 20, 2022

Took f150 truck in for service 7-5-22, they ordered the part that day, but it is now the 7-20-22 and they can't tell us anything about the part or why they can't get the truck repaired, I found out that More

by mary.c
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wayne Hill
Jul 25, 2022 -

Gallatin Ford responded

Mary, I am sorry to hear about how you feel. This is Robert Fleites, the fixed operations director, and I will call you back to help remedy this situation to earn a 5 star rating, which is our goal always at Miracle.”

Jul 26, 2022 -

mary.c responded

I called and spoke to who is thought was the owner, but I'm not real sure, however he said he would look into the problem and call me back. I waited but no one called me back. The next morning a call came from the Service dept. stating the truck was ready to be picked up and it was fixed.

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