Gallatin Ford
Gallatin, TN
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1,501 Reviews of Gallatin Ford
I purchased my used 2015 Chevrolet Silverado 1500 from Olivia Tipton back in January. It was my best experience purchasing any vehicle. The entire team was extremely attentive, and helpful. I came in with Olivia Tipton back in January. It was my best experience purchasing any vehicle. The entire team was extremely attentive, and helpful. I came in with my own financing, and the finance manager Mr. Jim got me a better rate and met my terms with Ford Credit. The pwertrain warranty was amazing, and so was the extended warranty. I recently had to use the platinum warranty when a tire blew on the highway. Jessica in the service center ordered this oversized tire, and had it delivered the next business day. Had a small hiccup with the warranty service and Mr. Jim jumped right in and handled the entire communication. I've bought a lot of vehicles and have never experienced this type of service. To follow through . I would recommend you to give them a shout here when looking for your next vehicle . Thank you . More
Poor experience overall. My salesman: - Couldn't remember my name - Laughed at me when I said I wanted a vehicle that hadn't been in any accidents - Didn't answer questi My salesman: - Couldn't remember my name - Laughed at me when I said I wanted a vehicle that hadn't been in any accidents - Didn't answer questions about things like interest rates and whether a vehicle had been in a prior accident - Repeatedly interrupted me while talking - Dismissed my concerns about interior lights not working More
Was an excellent experience in buying a vehicle, the salesman and finance guy was very professional and extremely helpful would recommend to anyone looking for a new or used vehicle. salesman and finance guy was very professional and extremely helpful would recommend to anyone looking for a new or used vehicle. More
Colton and Sandra where great. We almost walked as we had a 10:00 appointment with Cameron on Saturday. He was not there he was sent to pick up someone at the airport knowing he ha We almost walked as we had a 10:00 appointment with Cameron on Saturday. He was not there he was sent to pick up someone at the airport knowing he had appointments. Someone had been texting us and my wife even let them know we would be about 10min late nothing was said about he was out and take our time. I will definitely ask for Colton and Sandra for future dealings. More
I bought a Ford Expedition from Miracle Ford in May 2022. I am in love with my vehicle! We have traveled to the beach & other states. Which has made us realize how much we really enjoyed having all the space I am in love with my vehicle! We have traveled to the beach & other states. Which has made us realize how much we really enjoyed having all the space for my family & our puppies. However, coming out of this process/looking back I feel as if I was low balled on my Honda CR-V. Which I understand is a part of the process. Ryan did a great job trying to get me the numbers that I wanted on paper & making me feel comfortable about my purchase. But, after driving away from the lot I have not been thrilled with how things have worked out with my “new to me” vehicle. Aside from the pros of space & owning an awesome mom car! The back up camera & parking sensors that were originally advertised on the listing are not functioning in my vehicle. We negotiated for the backup camera to be replaced but based on my experience with the vehicle I’m not sure that will fix the issue. We think there may be something more to it with wiring. Because the ambient lighting & backup camera will choose to come on as they please. They work great when they are working but if you do not remote start the vehicle neither will turn on. The dealership has still not tied up all the loose ends for the deal. We are trying to be positive about the experience and hope that all is made right when the proper pieces come in for replacement. The issues with backup camera, parking sensor (over $500 repair), ambient lighting and a few other things are still unresolved. It does make me worry as a mom about what else is broken that I just haven’t found yet. I am scared at times that I’m going to be stranded somewhere because of an issue I didn’t realize was there. But I also understand that’s what happens when buying a used vehicle. We truly appreciate the kindness we were showed while buying the vehicle but we hope that others do a little more work than we did when truly checking over the vehicle prior to purchase. Overall, I am happy with my car but will be a lot more impressed with Miracle Ford when they finish fixing my car. More
Miracle Fire and Cameron Hall gave my wife and I the best car buying experience I have ever had. I purchased from overseas and my wife came to pick the truck up from out of state. Cameron and the team at Mir car buying experience I have ever had. I purchased from overseas and my wife came to pick the truck up from out of state. Cameron and the team at Miracle met our every need, picked my wife up from the airport and made us feel a part of the Miracle Ford family. If you are looking for a friendly dealership with honest business practices that treat you with the hospitality of a family member you need to go to Miracle Ford and find Camron Hall. Thanks again Cam! More


