Gallatin Ford
Gallatin, TN
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1,315 Reviews of Gallatin Ford
Extremely Poor Service department Service never returned a single phone call. The only way I got a response was to drop in and ask the same questions I left on the voice mails. Made 3 Service never returned a single phone call. The only way I got a response was to drop in and ask the same questions I left on the voice mails. Made 3 trips to service department, and additional trip with the vehicle so they could pull code in 1 week to get estimates on repair. Then they said they did not have a lift that could pick up the truck and they couldn't do the work. More
Cam was super sweet and very helpful! He took the time to get to know us! He answered any question we had. He went above and beyond to get us into the SUV of our dreams and made sure everything worked out in get to know us! He answered any question we had. He went above and beyond to get us into the SUV of our dreams and made sure everything worked out in our favor. Would recommend him to anyone looking to buy a vehicle! More
Everyone was super nice to me and made sure that I was taken care of! Whenever I went to leave they made sure that I was comfortable and safe in my new vehicle! And they let me hit the gong:) taken care of! Whenever I went to leave they made sure that I was comfortable and safe in my new vehicle! And they let me hit the gong:) More
Cameron is an amazing person to help you find your next car. I didn’t have the best experiences with searching for cars with letting someone know what I was looking and then getting pushed for something si car. I didn’t have the best experiences with searching for cars with letting someone know what I was looking and then getting pushed for something similar and missing things that I absolutely wanted in a car. This was one of the first questions he asked and still to this day ensure everything is going great. He is a salesman that will not push but ask the right questions. If you go to Miracle Ford I would only suggest working with Cameron. More
We bought my truck from Patrick a few months ago and let’s just say he’s awesome and so I’m my truck. We love our new truck and will definitely use Patrick again let’s just say he’s awesome and so I’m my truck. We love our new truck and will definitely use Patrick again More
Where did the Service go? This pain's me to write a bad review. We just got our vehicle serviced today with an oil change and it took over 3 hours. It appeared when I would ask This pain's me to write a bad review. We just got our vehicle serviced today with an oil change and it took over 3 hours. It appeared when I would ask a question the young lady at the front desk was annoyed. After the service was done I called up to ask about a discount that I had read about and the same young lady put me on hold for over 5 minutes. I tried to call back and it went right to voicemail. The sad part is we could have done the oil change at our house but in light of all that is going on we wanted to support small businesses. I know these are frustrating times however it is the service that keeps folks coming back. I sincerely hope that Miracle Service department can get back to it's family feel and customer first foundation.. More
I just want to say the experience with Miracle was amazing and so easy. The whole staff was so inviting!! I’d like to thank Jeff Dooley, Jim Morgan and John Booker!! What a great team and so kind. Thi amazing and so easy. The whole staff was so inviting!! I’d like to thank Jeff Dooley, Jim Morgan and John Booker!! What a great team and so kind. This is our 4th lease through this dealership. More
Cam was helpful and help me find the car that suited my needs. He was patient and listen to me. He definitely would earn my business again. needs. He was patient and listen to me. He definitely would earn my business again. More


