Gallatin Ford
Gallatin, TN
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1,501 Reviews of Gallatin Ford
Olivia was absolutely amazing to work with and she helped tremendously! Super sweet person all around! Would highly recommend her to anyone looking for a new car! tremendously! Super sweet person all around! Would highly recommend her to anyone looking for a new car! More
Great customer service. Not only with Olivia, but the other employees that weren’t even helping us made a point to talk to us and make us feel welcome. other employees that weren’t even helping us made a point to talk to us and make us feel welcome. More
After having disappointing experiences at other dealerships, we were glad we made the drive to Miracle Ford. Olivia, Cobey and the entire team were so kind, not pushy and the cars we viewed were ke dealerships, we were glad we made the drive to Miracle Ford. Olivia, Cobey and the entire team were so kind, not pushy and the cars we viewed were kept in very good condition. They went above and beyond to make the process easy. Would definitely purchase from Miracle again! More
We found the vehicle we wanted and were disappointed in the process to buy. Double talk. Just say the price and that you can’t offer any discounts. That would have saved a lot of time. We were also disappo the process to buy. Double talk. Just say the price and that you can’t offer any discounts. That would have saved a lot of time. We were also disappointed that 30 years of service as a first responder was not acknowledged. Not sure if we would recommend this dealership or not but that wasn’t an option. More
KJ, helped me get into a certified pre-owned vehicle in 2018 that I absolutely LOVE! Not only did Mr. Johnson help me get into a great vehicle at an affordable price, he has helped me beyond the sale any 2018 that I absolutely LOVE! Not only did Mr. Johnson help me get into a great vehicle at an affordable price, he has helped me beyond the sale anytime I have ever had questions or concerns. My service needs have been few but when they did happen thanks to KJ and his support I was always taken care of and helped through the process. I would recommend you go see KJ down at Miracle Ford in Gallatin if you are in need of good vehicle and excellent service!!! More
Had an appointment to get keys made and programmed to my truck. Got there a little before appointment time and went in to let them know I was there. They told me just to get in line. So I was 7 cars back truck. Got there a little before appointment time and went in to let them know I was there. They told me just to get in line. So I was 7 cars back and when they got to me they told me it would be 30 minutes to 1 hours tops. I waited 2 hours and 22 minutes for them to get the job done. Turns out the appointment is just with the person who writes down what you come in for. Very dissappointed that I had to wait so long for keys. Would go somewhere else next time. More
KJ is absolutely fantastic. He went above and beyond to get me the vehicle I wanted at the price I wanted to pay. He made sure everything went smoothly. I would highly recommend him to anyone who is in the get me the vehicle I wanted at the price I wanted to pay. He made sure everything went smoothly. I would highly recommend him to anyone who is in the market. More
Absolutely the best customer service I have ever received. Olivia really will go the extra mile to make sure you are satisfied. After previous poor experiences she really changed the game in custome received. Olivia really will go the extra mile to make sure you are satisfied. After previous poor experiences she really changed the game in customer service and made the whole process very smooth and efficient. I could not recommend anyone more. More


