Gallatin Honda

Had to correct service tech to get $5 more on coupon, but could have had $10 additional as my service was over $100. I should have paid more attention but I shouldn’t have to. Nice clean dealership and open could have had $10 additional as my service was over $100. I should have paid more attention but I shouldn’t have to. Nice clean dealership and open area for waiting. More

First time user. Very good experience. Grace was very courteous and accommodating. Explained costs up front. Liked the text message/email updates. Could not ask for better. Thanks! courteous and accommodating. Explained costs up front. Liked the text message/email updates. Could not ask for better. Thanks! More

The first Service for my CRV was 2/1/20. I was told the service is very good at Gallatin Honda and they did not disappoint! Todd Yates is professional, friendly and knowledgeable. Wonderful experience. service is very good at Gallatin Honda and they did not disappoint! Todd Yates is professional, friendly and knowledgeable. Wonderful experience. More

Great service and easy to work with. Never have any issues and very friendly. I plan to always take my Honda here. I Highly recommended. issues and very friendly. I plan to always take my Honda here. I Highly recommended. More

Great service! Grace Copeland was very helpful and friendly. Car was done quickly and professionally! Dealership very new and clean. Saturday hours was a great help. friendly. Car was done quickly and professionally! Dealership very new and clean. Saturday hours was a great help. More

Great speedy service and they washed my car. New dealership. Looked great and very accommodating. Will continue to use this dealership. Thanks, Todd. Will let you know when I want a new car! dealership. Looked great and very accommodating. Will continue to use this dealership. Thanks, Todd. Will let you know when I want a new car! More

These people are top notch! Very pleasant buying experience. Everyone was knowledgeable and willing to answer any questions, or go find the answers if they didn’t know the answer. I would definitely experience. Everyone was knowledgeable and willing to answer any questions, or go find the answers if they didn’t know the answer. I would definitely recommend anyone interested in purchasing a Honda to visit this dealership. They won’t be disappointed with the service they receive More

My car was towed to Gallatin Honda dealership. Todd was my service advisor. I could not have been more pleased! Todd went above and beyond making sure my car was ready on time and even sent a shuttle to he my service advisor. I could not have been more pleased! Todd went above and beyond making sure my car was ready on time and even sent a shuttle to help bring me back to the dealership. Gallatin Honda is the best place to take your car! More

Excellent and honest customer service. No attempt to sell me anything other than what I came in for. Looking forward to doing business in the future. me anything other than what I came in for. Looking forward to doing business in the future. More

Believe the dearership reset check engine light. My grandson bought a 2009 infinity z37x from this dealership on Wednesday on 1/21/2020. After driving it only 3 days, the check engine light came on. My grandson bought a 2009 infinity z37x from this dealership on Wednesday on 1/21/2020. After driving it only 3 days, the check engine light came on. Joey Andrews told us at the time of purchase, that his mechanics had checked the car out, and there was nothing that came up. I specifically asked him about the check engine light because Sumner County still has emissions testing. I again asked him, "so no check engine light?" He said no, and went on to say,"they found a slit on one of the tires , so they replaced it. However, I know from experience that the computer can be reset and the check engine light will stay off for a short time. We called Joey Andrews on Monday 1/27/2020 to have them check it out. Mr. Andrews told us to take it to Auto Zone and have them read the codes and take it to a repair shop. I rarely write a bad review on anyone but my grandson went and borrowed the money from the credit union and paid cash for for this car and don't have more to repair the car. This doesn't speak good of this dealership or the salesman in my opinion. Although it was sold "as is", and we might not have any legal recourse, We will be letting our Facebook, Twitter and other social media friends know about this issue. whether it was the dealership or previous owner that reset the computer, I feel we were deceived, and the dealership was the last to sell the car. Sincerely, Gene Travis More