Galleria Chevrolet

I purchased through the Internet department, and the entire process was excellent. Kristie Henderson was able to quote a competitive price that gave me no reason to shop at other dealers. Kristie provid entire process was excellent. Kristie Henderson was able to quote a competitive price that gave me no reason to shop at other dealers. Kristie provided the quote VERY quickly through e-mail and answered other e-mail questions just as quickly, and she arranged for the specific car to be ready for test drive when we arrived the same day. The communications were very efficient and worry-free for me - after the quote, I was able to continue with some work that day until the appointment, as I could determine that I already was leaning to complete the purchase with Bankston that day. When we arrived, Jessica Robinson helped us through the rest of the process through test drive, a switch to another car (with another color that we liked once we saw it) without much delay, the GM rebates process, financing and car prep. I was prepared with a bank financing option, and Bankston was actually able to find a better rate than my option and than the standard GM financing option (so it helps to check your financing options). The sales leader and staff were also very helpful and supportive for our visit. The head of the service department introduced himself to us in the finance department and offered his support for us in the future. We were happy to buy from Bankston and will be happy to see them in the future for service. I highly recommend anybody to shop at Bankston Chevrolet. More

I give David Price a 5 for an overall rating. I went into the dealership to buy a car, and not only did he meet my expectations, he exceeded them. I went during my lunch break, wrapped up the deal within a l the dealership to buy a car, and not only did he meet my expectations, he exceeded them. I went during my lunch break, wrapped up the deal within a little over an hour, and came back after work to do the paperwork. THis was my most pleasant experience ever and this is my 4th car buying experience. I am recommending EVERYONE to David in the future. More

We had a wonderful experience with this dealership as well as with the salesman! Got a great total walk thru on the Tahoe we purchased and was helped in any question we had to ask. I would most definetly well as with the salesman! Got a great total walk thru on the Tahoe we purchased and was helped in any question we had to ask. I would most definetly buy from here again & will refer anyone I can to this dealership & the salesman we dealt with (Jeff Files) More

I left Bankston & used another dealership. Big mistake. Customer service was terrible. I came back to Bankston after a total loss. The customer service I received from David Price & finance was ex mistake. Customer service was terrible. I came back to Bankston after a total loss. The customer service I received from David Price & finance was excellent. They have a customer in me for life. Thank you More

Gave me a good price on my trade-in. Another dealer nearby than Bankston works with had the vehicle with the right options that I wanted and Bankston got it for me. Apparently, they had to do a little nearby than Bankston works with had the vehicle with the right options that I wanted and Bankston got it for me. Apparently, they had to do a little convincing but it work. They were great to work with and I would buy from them again. More

The whole experience was great. Jeff knew what he was doing. When we found the vehicle I wanted he bent over backwards to put the deal together. He was friendly, courteous, not pushy or overbearing. The doing. When we found the vehicle I wanted he bent over backwards to put the deal together. He was friendly, courteous, not pushy or overbearing. The main thing was he was HONEST!!!! I would and will recommend my friends and family to go see Jeff Files at Bankston chevy. More

Second car from Bankston Chevrolet. Have owned 6 Chevy vehicles. The seventh, no doubt will be purchase from Bankston Chev. Thanks also to questions answered by service group, Harold, Jeff, and Tyrail. vehicles. The seventh, no doubt will be purchase from Bankston Chev. Thanks also to questions answered by service group, Harold, Jeff, and Tyrail. I hope David Price (sales) will be available, he will get the first call. I have offered Mr. Price 8 rounds of golf at White Bluff on Lake Whitney. He deserves the same experience I had purchasing the 2011 Cruze. Challenging, tense, relaxing, and rewarding. The concept reference between buying a car and playing golf. I would have to describe and explain that, Mr. Price was smooth whether in the rough, the trap, or making that 50' putt. He made the honest shot with great attitude, perfect demeanor, and smiling every step. This is what I will remimber and when returning for number 7 will also be what I expect. David offered a great approach in making the sale. Any uncertainty I had or time needed to review and reflect was appreciated. He allowed no pressure and when necessary provided what I needed to help understand and make decisions. Thanks David I hope you take advantage of my offer at White Bluff. I will follow through with what service I can provide for you to enjoy. We will be in contact and finalized thansactions forthcoming. Thanks again to the Bankston family..............Kevin Harris More

The customer service was great. The moment I walked in I was greeted and offered some water. I know how car salesmen work to get the best deals (ie talk trade-ins, financing and payment amounts all at once) was greeted and offered some water. I know how car salesmen work to get the best deals (ie talk trade-ins, financing and payment amounts all at once) and I requested to discuss each individually and for the most part it went smoothly. I felt I ended up with a good price and had a great overall experience. More

I was looking and dealing with other dealerships for over a month, with little to know luck. I felt as though the salesperson at Bankston listened to my needs and cared that I got the exact vehicle I was lo a month, with little to know luck. I felt as though the salesperson at Bankston listened to my needs and cared that I got the exact vehicle I was looking for. After several phone conversations / emails I felt confident walking into the dealership that I was getting the vehicle I wanted at a reasonable cost. I left with a new car and the satisfaction that I received a great deal! More

Easy to work with the Internet Sales people using Email and phone; dealer personnel were low-key and friendly when I went in to inspect the car prior to delivery. The loaner car they gave me while my car w and phone; dealer personnel were low-key and friendly when I went in to inspect the car prior to delivery. The loaner car they gave me while my car was being prepped was a very nice car. I have been back for scheduled service and will use the dealer again. More