Galpin Ford

great experience. Laura facilitated everything and all my questions were answered. Galpin Ford and Laura #1 Laura facilitated everything and all my questions were answered. Galpin Ford and Laura #1 More

I've been a customer of Galpin Ford for many, many years. I've purchased or leased multiple Explorers and Edges. I had the pleasure of leasing my new Explorer on April 25th. I worked with Ruben Correa, wh I've purchased or leased multiple Explorers and Edges. I had the pleasure of leasing my new Explorer on April 25th. I worked with Ruben Correa, who as always, did a fantastic job. He took the time to work with me and to help steer me to the right vehicle. Thank you Ruben, see you again in three years! More

Friendly and nice employees with lots of used vehicles to choose from and a very convenient location. choose from and a very convenient location. More

Having had the opportunity to work with many folks in the purchase and paperwork regarding a new vehicle purchase I found Adrian to be one of the very few who actually takes the time following up with answe purchase and paperwork regarding a new vehicle purchase I found Adrian to be one of the very few who actually takes the time following up with answers to questions prior to signing off on the vehicle as well explaining and answering questions during the sign off. This was one of the best customer support experiences I have had in a vehicle purchase. If Adrian’s professionalism is indicative of the rest of the Galpin Motors team I I will certainly look forward to doing future business. More

Laura was fantastic and did an excellent job reviewing the car with me. I was very impressed with Galpin Ford and all of their services. the car with me. I was very impressed with Galpin Ford and all of their services. More

I recently purchased a new vehicle that was delivered with missing trim, which is unacceptable for a brand-new purchase. I was assured that the issue would be resolved promptly, and a replacement part wa with missing trim, which is unacceptable for a brand-new purchase. I was assured that the issue would be resolved promptly, and a replacement part was ordered with a service appointment scheduled for installation. I arrived early for the appointment with the expectation that the repair would be completed as promised. However, after waiting approximately two hours, I was informed that the incorrect part had been ordered or delivered, and the installation could not be completed. This reflects a clear breakdown in communication between the service and parts departments. More importantly, it resulted in a significant and unnecessary inconvenience, requiring me to take time out of my day to address an issue that should have been handled correctly the first time. At this point, I am dissatisfied with the level of service and attention to detail. Delivering an incomplete vehicle and failing to properly resolve the issue on the first attempt does not meet reasonable expectations for a new car purchase. More

Samuel made our car purchase very easy. He is knowledgeable and professional. He patiently answered all our questions. Excellent customer service. He is knowledgeable and professional. He patiently answered all our questions. Excellent customer service. More

Experience with Sam was amazing! Truly nice service, he helped us from the first moment! I recommend Sam to anyone that needs a car! Thank you so much! Truly nice service, he helped us from the first moment! I recommend Sam to anyone that needs a car! Thank you so much! More

By far best car buying experience I have ever had. Was, to my surprise, was actually fun. David was awesome and a true pleasure to work with. Was, to my surprise, was actually fun. David was awesome and a true pleasure to work with. More

Always willing to help, super welcoming and very understanding. Can work with you until they get you your ideal deal. understanding. Can work with you until they get you your ideal deal. More