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Galpin Ford

North Hills, CA

4.9
1,830 Reviews
Galpin Ford is the #1 Volume Ford Dealer in the World for 29 consecutive years. We carry the largest selection of new Ford's in the World!
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15505 Roscoe Blvd.

North Hills, CA

91343

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Showing 1,830 reviews

March 01, 2024

Don Rohde is the best person I have ever bought a car from. He is outstanding and very helpful. When he retires I will have to stop buying new cars. :) I love my new 2024 Bronco Heratige Edition, More

by gchodgson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Galpin Ford responded

Hi, thanks for your praise and kind comments about our team. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

March 01, 2024

Don Rohde was the best to work with at Galpin Ford. He helped us get the exact 2024 Hot Chili Pepper Red Maverick hybrid. He is very easy going, honest, and let us make all of our decisions without t More

by Ken C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janet Lazar was the best finance person we have ever worked with at new car dealership.
Mar 03, 2024 -

Galpin Ford responded

Hi Ken, we are glad you chose our dealership! Thanks for the feedback! Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

February 26, 2024

My name is Cristian Escoto and I would like to share my experience with Galpin Ford. I have bought three trucks from this dealer and all three have become faulty after I bring them for the first oil change More

by cristian escoto
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patrick is service department
Feb 26, 2024 -

Galpin Ford responded

We're so disappointed, Cristian, that you didn't feel we lived up to our standard of excellence. That isn't how we strive to operate and if you're willing we'd like to discuss this further with you. Please contact us by phone or email so that we may work together to resolve this matter to your satisfaction, or if you'd prefer that we contact you, please send us your contact information and we will follow up with you. Thanks again for sharing, and we look forward to speaking with you soon. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

February 23, 2024

My experience here was great. Real helped me get what I wanted. He was amazing. More

by Garcia_C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Réal aka Coach Andrews
Feb 26, 2024 -

Galpin Ford responded

Hi Garcia, we are happy to hear of your positive experience with our location. Exceptional deals and customer service come standard with the dealership. Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

February 20, 2024

Estuvimos en Galpin Ford este mes de Enero y estamos muy contentos y agradecidos por la atención que tiene Roberto Guerrero es un gran vendedor y atento a nuestras necesidades de auto gracias por su servic More

by xiomara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Galpin Ford responded

Hi Xiomara, we are happy you found the team helpful in the purchase of your new car! If there is anything else we can do for you, please give us a call. Safe and fun driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

February 20, 2024

He is a great gentleman and a great salesman . He resolves my own satisfaction at the moment to get and decide about to purchase a car. More

by xiomara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Galpin Ford responded

Hi Xiomara, we are happy you found the team helpful in the purchase of your new car! Let us know if you ever need more help -- until then safe travels! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

February 20, 2024

Great customer service, very attentive and helpful. Glad I got to work with Alex again! More

by Ivettercp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Leontiev
Feb 21, 2024 -

Galpin Ford responded

Hi, we are happy to hear of your positive experience with our location. Exceptional deals and customer service come standard with the dealership. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

February 16, 2024

El día sábado tuvimos el honor de visitar la mejor sala de ventas como lo es Galpin Ford, estamos muy agradecidos con la atención y excelente servicio del asesor Roberto Guerrero ya que nos ayudó con lo qu More

by Jordy Hernández
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janet Lazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Galpin Ford responded

Hola Jordy, Nuestro objetivo es que todo nuestro personal brinde una experiencia positiva al cliente y nos alegra que esté satisfecho. ¡Feliz automovilismo! Neda Vega Directora de Relaciones con el Cliente (818) 922-3635 nvega@galpin.com, muchas gracias por tus comentarios. Estamos encantados de que haya encontrado a nuestro equipo bien informado y que toda la experiencia haya sido agradable y sencilla. Nuestro mayor objetivo es que todos nuestros clientes se sientan así al conducir.

February 15, 2024

Llegamos a Galpin y nos atendió Roberto guerrero y gracias a él compramos una camioneta gracias a galpin por tener a personal tan capacitadas y tan amable. Excelente servicio de Roberto Guerrero sin d More

by Daylin.gonzalez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Galpin Ford responded

Hola, muchas gracias por tu cálida recomendación del equipo de Galpin Ford. Nos alegra mucho saber que ha tenido una excelente experiencia con nosotros y esperamos continuar sirviéndole durante muchos años más. Háganos saber si hay algo más que podamos hacer por usted. ¡Nos vemos en el camino! Neda Vega Directora de Relaciones con el Cliente (818) 922-3635 nvega@galpin.com

February 15, 2024

The truth is that we had a great experience, Roberto attended to our needs and thanks to his interest in helping us we made a decision and we were very satisfied with our choice of our new car, we reall More

by Gerardo Bernal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2024 -

Galpin Ford responded

Hi Gerardo, thank you for taking the time to share your feedback with us. We appreciate your business. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

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