
Galpin Ford
North Hills, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,836 reviews
The dealership staff was very professional and welcoming. Upon arrival, present staff was respectful and greeted us. Upon arrival, present staff was respectful and greeted us. More
I had a great buying experience at Galpin and particularly with Gabriel. Gabriel was very welcoming - we arrived 1 minute before closing but he made us feel welcome and like there was no rush. He particularly with Gabriel. Gabriel was very welcoming - we arrived 1 minute before closing but he made us feel welcome and like there was no rush. He was knowledgable about the MachE we were looking for. We took a few days to make a decision and Gabriel was helpful but not high-pressure. When I was ready to come in and buy I expected some kind of hassle (hidden fees, pre-installed dealer add ons, etc) and told Gabriel I don't want any of that. Zero surprises - I paid exactly what I expected, got the promotional financing, etc. No hassle, no hard sell on an upgrade. Gabriel's manager even sent me an uber so I could drive the car home easily. I would emphatically recommend this dealership and Gabriel in particular. More
Absolutely 100 percent disappointed. I found the truck on their website for $73 but once I set up an appointment to drive two hours to see the truck they took the truck off their website I found the truck on their website for $73 but once I set up an appointment to drive two hours to see the truck they took the truck off their website, red flag. I thought that was weird but I kept on driving. I get there and the price went from $73 to $153 and they said we can work on that price…I couldn’t believe my ears. I told them that the website said $73, they then told me that they don’t know where I got that price from, as if I made it up. They denied the website price until I was able to provided a screen shot photo of the truck showing the $73 price, man am I glad I took that snap shot. They basically presented a price and changed it when I got there. Absolutely shady, I would never buy from these people. Oh yeah once I provided the photo they stopped talking to me. SHADY SHADY SHADY More
Don Rohde is the best person I have ever bought a car from. He is outstanding and very helpful. When he retires I will have to stop buying new cars. :) I love my new 2024 Bronco Heratige Edition, from. He is outstanding and very helpful. When he retires I will have to stop buying new cars. :) I love my new 2024 Bronco Heratige Edition, More
Don Rohde was the best to work with at Galpin Ford. He helped us get the exact 2024 Hot Chili Pepper Red Maverick hybrid. He is very easy going, honest, and let us make all of our decisions without t He helped us get the exact 2024 Hot Chili Pepper Red Maverick hybrid. He is very easy going, honest, and let us make all of our decisions without trying to just get us to spend more money. Thanks again Don! More
Real was hands on and super knowledgeable. Down to earth and knew exactly how to attend to my specific needs. Wanted to change to an EV, and he got me into the exact Mach E model I was hoping Down to earth and knew exactly how to attend to my specific needs. Wanted to change to an EV, and he got me into the exact Mach E model I was hoping for. More
My name is Cristian Escoto and I would like to share my experience with Galpin Ford. I have bought three trucks from this dealer and all three have become faulty after I bring them for the first oil change experience with Galpin Ford. I have bought three trucks from this dealer and all three have become faulty after I bring them for the first oil change. It has been the same story. I pull out of the dealer and drive the truck for a couple of months, no problems. I get a call from the dealer that the first oil change is due. I bring it. I drive off and 'check engine' light comes on a few days after. That's where the experience gets worse with customer service not answering calls, truck staying there for weeks without an update and I don't hear anything until I make many attempts. I'm told nothing is wrong but, unfortunately, the fix is not permanent and 'check engine' light comes back. I would like to speak to the owner of this dealership to help fix this last truck I bought as I had to tow it last night and I'm just not getting professionalism from employees. More