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37 Reviews of Galpin Ford - Service Center
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December 07, 2018
Worst experence with service I have ever seen, Towed my new Taurus that was bought at Galpin to Galpin Ford Service as it would not start and when it finally did, would not go more than 25 miles Towed my new Taurus that was bought at Galpin to Galpin Ford Service as it would not start and when it finally did, would not go more than 25 miles a hour, car was there almost 2 weeks, called everyday, took them 5 days to return first call, finally after 12 days they tell me car is ready, went to pick it up, would not start in there lot, waited two hours and finally they bring it up, drove it home, will not run after shutting it off and the battery is fully charged, I have called 6 times about them picking it up and fixing it, no call back after two days including the service manager Patrick McNeely, I have never seen a bunch of idiots like the group at Galpin Ford More
by mightymike
Employees Worked With
Adam Sanchez
Helpful May 21, 2018
fast service with a recall extremely fast service with a recall. galpin is a machine. the service advisor was very friendly. He kept me updated throughout the process and helped extremely fast service with a recall. galpin is a machine. the service advisor was very friendly. He kept me updated throughout the process and helped get my car done quicker than I expected More
by pauiel
Employees Worked With
David Madrigal, Jose Garcia
July 03, 2017
Fooled for sure Thought I would be cheeter & have to wait forever for service, but all the workers I dealt with were very very pleasant and helpfull. I lost the fear Thought I would be cheeter & have to wait forever for service, but all the workers I dealt with were very very pleasant and helpfull. I lost the fear of being miss treated or cheated. More
by Aida Kleeger
Employees Worked With
Rick & Harry Atalaryan in used car service
June 22, 2017
horrible HORRIBLE cusotmer service The power / charge cord stopped functioning on my ford c-max after 18 months ... called Galpin to swap it out ... after getting placed on hold / promi The power / charge cord stopped functioning on my ford c-max after 18 months ... called Galpin to swap it out ... after getting placed on hold / promised call back etc for 2 hours ... I finally got to speak with a person ... had to make an appointment 1 month away ... for a simple task like swapping out a power cord!!!!! ridiculous!!!!! HORRIBLE CUSTOMER SERVICE... CLEARLY GALPIN DOES NOT CARE AT ALL ABOUT THE CUSTOMER ONCE THEY HAVE YOUR MONEY!!!!!!!!!!!!!!!!! More
by kent w SMALL
Employees Worked With
UNKNOWN MORON
February 28, 2017
First Service Particularly major thanks to my new friend Ricky Robles one of the service managers went above and beyond to make sure my specially equipped tuck was Particularly major thanks to my new friend Ricky Robles one of the service managers went above and beyond to make sure my specially equipped tuck was taken care of like it was his own. Thanks!!! More
by Rick Samalot
Employees Worked With
Ladis Sanchez
October 25, 2016
Fantastic Service Department Came in for a Oil Change and a Car Wash and was in and out in 1 hour. The New Service Team is doing a Terrific job !!! Came in for a Oil Change and a Car Wash and was in and out in 1 hour. The New Service Team is doing a Terrific job !!! More
by crcii
Employees Worked With
Randy Childress and Leonard Arsanos
October 25, 2016
Always a Great Experience! Whenever I go in to service my Volvo - I leave knowing both me and my car will be well taken care of. Great team of knowledgeable sales and service te Whenever I go in to service my Volvo - I leave knowing both me and my car will be well taken care of. Great team of knowledgeable sales and service teams! The best ever. More
by Dreed
Employees Worked With
Randy Childrewss
May 20, 2016
Best service I been coming here since 2001 is the best place for service and the best place to buy or to lease a cars or trucks I been coming here since 2001 is the best place for service and the best place to buy or to lease a cars or trucks More
by Volvo1
Employees Worked With
Willie Darwich for sale and Jack Semerdzhuan for service
March 19, 2016
Great Service I have leased several cars through Galpin. I recently had car trouble with a new vehicle and their team provided me with excellent service in my time I have leased several cars through Galpin. I recently had car trouble with a new vehicle and their team provided me with excellent service in my time of need. They had me back on the road in no time at all and took care of everything. Thank you. More
by Tammy Hospodar
Employees Worked With
Bill Baumgardner, Jeff Stephenson, Todd Kessler
February 10, 2016
Bob Ware's Service is extraordinary! My wife and I recently bought a 2012 Ford Escape at Galpin Ford & Bob Ware went out of his way to get the car we needed and treated us with the upmost My wife and I recently bought a 2012 Ford Escape at Galpin Ford & Bob Ware went out of his way to get the car we needed and treated us with the upmost respect. The escape has made huge, positive, difference for us, thanks to Bob's personal attention! More
by Galpin Ford escape
Employees Worked With
Bob Ware, Don Rhode
