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Galpin Honda

Mission Hills, CA

4.9
5,356 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,356 reviews

June 01, 2016

Alen Bagdaseryan Excellent service, outstanding staff. This is our second time leasing a car from Alen and the experience of dealing with him and everyone involved was More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alen Bagdasaryan
Jun 08, 2016 -

Galpin Honda responded

Hi Nick, we're thrilled to hear that you returned to Galpin Honda. Thank you for the 5 star review. Our team hopes to continue to serve you for many years to come. Safe travels! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

June 01, 2016

New car, yay! Our sales man was Mr. Mateo McCaster. He was helpful and got us the deal that worked best for me and my family. I will be sending him more friends and More

by Bryan Lopez
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew McCaster, Mathew McCaster El
Jun 08, 2016 -

Galpin Honda responded

Hi Bryan, congratulations on your new car. We strive to present the best deals with a professional and caring staff. Thank you for the positive feedback. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

June 01, 2016

Very nice experience I'm a first time buyer and Mike Skierka answer all the questions I had, he never pressured me into buying something I didn't want. I would recommend G More

by LETICIA GARCIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Skierka
Jun 08, 2016 -

Galpin Honda responded

Hi Leticia, we're glad that you had a positive experience with our team. Thank you for choosing Galpin Honda. If there's anything else that you need, please give us a call! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

June 01, 2016

kerry mello Thank you so much Kerry for the hard work you did into getting my mom into the new accord. By far the best associate ive met here at Honda! good job m More

by Tigerman42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kerry mello
Jun 08, 2016 -

Galpin Honda responded

Thank you for your kind words. It's great to hear that your mom was well taken care of by Kerry. Our team is always happy to help. We hope she enjoys her Accord for for many years to come! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

Galpin Honda is the BEST Mr. YUSUF FUAD was amazing sales rep. It was a great experience to come back to GALPIN HONDA again..and again! Two weeks ago was my 3rd time buying NE More

by Mr.Dipo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yusuf Fuad
Jun 08, 2016 -

Galpin Honda responded

We're happy to hear about your positive experiences with Galpin Honda. Thank you for your loyal business. Our team is always happy to help. You've witnessed first-hand our customer service oriented dealership, and we hope you'll consider us again for it! Until then - safe travels. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

Got my first car If you ever go to find a car i highly suggest Galpin Honda and specifically Gilbert Jordan. I was in the process of buying my first new car and Gilber More

by cflores314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Jordan
Jun 08, 2016 -

Galpin Honda responded

Thank you for sharing your comments. It's good to know that you found Gilbert so helpful. We appreciate your recommendation, and our team hopes to continue to serve you for many years to come! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

Kind Walter Walter, did a fantastic job at explaining the car I purchased thoroughly! Walter is patient, easy going, and made my first time car buying experience More

by Deepic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Barry
Jun 08, 2016 -

Galpin Honda responded

We're happy to be a part of your pleasurable car buying experience. Thank you for your feedback. We strive to present the best deals with a professional and caring staff. If there's anything else that you need, please give us a call! See you on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

Awesome Salesman! Walter Barry I wanted to write this review to thank Walter Barry for his excellent customer service. This is the second time me and my son buy a car from Walter Ba More

by QBN Carmen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Barry
Jun 08, 2016 -

Galpin Honda responded

Hi Carmen, we appreciate your continued business! The team at Galpin Honda is happy to help. We always want our customers to feel the way you felt when leaving our dealership. Customer service and professionalism are of great importance to us. Thank you for the feedback! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

Treated like we were FAMILY As soon as I walked in, Donna approached us in a friendly manner. I loved the way she was able to answer all our questions and never made us feel pres More

by jacob818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Alvarez
Jun 08, 2016 -

Galpin Honda responded

Hi Jacob, thank you for your recommendation of Donna! Our team strives to create a relaxing environment where people can truly find the right match based on preference and budget. You experienced first-hand our customer service oriented dealership, and we hope you'll consider us again for it! Safe travels. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 31, 2016

Great service and overall experience! Went to the Galpin Honda just to see my options, not even expecting to get approved but Ron made it possible! It was my first time buying a car but Ro More

by KiO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Vinas
Jun 08, 2016 -

Galpin Honda responded

We're so happy that we could assist you in your first car buying experience. We always want our customers to feel the way you felt when leaving Galpin Honda. Our team strives to create a relaxing environment where customers can truly find the right match based on preference and budget. Thank you for the 5 star review, and we hope to continue to serve you for many years to come! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

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