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Galpin Honda

Mission Hills, CA

4.9
5,344 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,345 reviews

February 28, 2016

Honda Pilot Already purchased a few cars from Galpin Honda but really thankful of Alen Bagdasaryan again. He really came through willing to order in the Honda Pil More

by Rudy3784
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alen Bagdasaryan
Feb 29, 2016 -

Galpin Honda responded

We are pleased to hear of your experience with members of our staff, Rudy. We strive for great customer service and professionalism; we're happy to hear you received this promise at our location. We appreciate your recommendation of Alen, and the staff here at Galpin Honda look forward to further serving you in the future! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 28, 2016

Excellent Enrique Beltran was very patient polite friendly n I am so greatful for such an amazing experience in purchasing my new car with him. He made it so e More

by Drina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Beltran
Feb 29, 2016 -

Galpin Honda responded

We are happy you found Enrique helpful in the purchase of your new car! We're glad to hear you had such a wonderful experience here at Galpin, and if there's anything we can ever help you with, don't hesitate to give us a call! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 28, 2016

Great service I recently visited Galpin Honda and was recommended to ask for Silvia Gamarra.. She made car buying/leasing such a great and easy experience I will d More

by Ninobrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sylvia Gamarra
Feb 29, 2016 -

Galpin Honda responded

We are glad you chose Galpin Honda for your new car! Thanks for the feedback and strong recommendation! If there is anything else we can do for you, please give us a call. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 27, 2016

New car Loved the experience of buying a new Honda Accord, thanks to Javier Navarro who made it happen for me to be able to afford the monthly payment. More

by Marielos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Navarro
Feb 29, 2016 -

Galpin Honda responded

Here at Galpin, we listen to the needs of every customer, and we are happy Javier was able to provide you with the guidance needed in making your decision. We hope you're enjoying your new car, and if there's anything we can do for you, please let us know! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 27, 2016

Love my new CRV Came in not expecting to buy a car that night but Silas went above and beyond at making the pricing work for me! I would definitely recommend him for More

by Claudia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silas Gary Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2016 -

Galpin Honda responded

We are thrilled to hear of your visit to our dealership, Claudia! We strive to provide our customers with excellent service in a professional and helpful manner. We greatly appreciate this feedback! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 27, 2016

Best experience. Best experience in Galpin Honda. CRV was our third car.chaudry Ahmed was our sales person.Nice person & took care of our price & payment. Very happy. More

by Raja1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaudry Ahmed
Feb 29, 2016 -

Galpin Honda responded

We are glad to be a part of your pleasurable car buying experience. We always want our customers to feel the way you felt when leaving our location. Thanks for the positive review, and we hope you're loving your new CRV! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 27, 2016

Amazingt I loved the service here! Kathy went above and beyond to help me get a car! I would definitely recommend this dealership to anyone I know looking to p More

by Seli02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Cong
Feb 29, 2016 -

Galpin Honda responded

We are happy to make your car-buying experience fun and engaging! We appreciate your recommendation of Kathy, and we hope you're loving your new car! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 27, 2016

Great car experience Purchased a brand new Honda with the help of Kathy Chong who was very attentive she made my experience very enjoyable and you don't find very many dea More

by Fish2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Cong
Feb 29, 2016 -

Galpin Honda responded

We're so happy you enjoyed working with Kathy and the rest of the Galpin staff when purchasing your vehicle. Thanks again for the five star review! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 27, 2016

Flawless experience You can't go wrong with Chris. He knows his cars, is patient and accommodating, and works hard to get the right deal for you. Seriously, not all sal More

by StokedDude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sandoval
Feb 29, 2016 -

Galpin Honda responded

We are happy you found Chris helpful in the purchase of your new car! We always strive to present the best deals with a professional and caring staff here at Galpin Honda. Thanks again for the feedback. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 26, 2016

Exceptional Customer Service from Kathy Cong This was the second time we have purchased a vehicle from Galpin Honda, Mission Hills. Our Sales Rep Kathy Cong was very very cordial, knowledgeable, More

by Yiyibeelee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Cong
Feb 26, 2016 -

Galpin Honda responded

Bill and Rosita, we appreciate your positive review of our dealership and your recommendation of Kathy! We hope you're loving your new CRV, and the staff here at Galpin Honda look forward to further serving you in the future! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

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