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Galpin Honda

Mission Hills, CA

4.9
5,350 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,350 reviews

February 10, 2016

Great experience! Chris was great! We got our online quote quickly, he called immediately and we were able to purchase our Odyssey the same day. Chris had everything re More

by Alaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sandoval
Feb 12, 2016 -

Galpin Honda responded

We are glad to be a part of your pleasurable car buying experience. We always want our customers to feel the way you felt when leaving our location. We hope you're enjoying your new Odyssey, and we look to serving you again in the future! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 10, 2016

Great Experience Great customer service. Alexander Tumasov was able to provide me with clear info regarding the cars I was looking at. In the end, I drove away with a More

by Trisha123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Tumasov
Feb 10, 2016 -

Galpin Honda responded

Trisha, we are happy to hear that Alexander was able to provide you with the guidance needed in making your decision. We hope you're enjoying your new car! Drive safe and see you on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 09, 2016

Awesome Experience Donna Alvarez at Galpin Honda was very pleasant and professional. She answered all my dumb questions and still smiled. Would recommend going here fi More

by BenLara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Alvarez
Feb 09, 2016 -

Galpin Honda responded

Thanks for your five-star review! We're happy to answer all of our customers' questions-- we want to make sure you're getting the perfect vehicle for you! If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 08, 2016

Exceptional service/ the best salesman I have always dreaded going in to a dealer to buy a car until I went to galpin Honda. The dealer provides nothing but the best customer service. My ov More

by Edith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bautista
Feb 09, 2016 -

Galpin Honda responded

Thank you for the glowing review, Edith! We're glad to hear that Josh's exceptional customer service led to you coming back to Galpin! We hope you enjoy your new Hondas for many years to come. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 06, 2016

Best Car Purchasing Experience They make Galpin #1 Michael, Sevan made it fun exciting and easy .Thank you Mike and Sevan for making it the best car purchasing experience More

by JStephens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sevan Behjou, Mike Skierka
Feb 09, 2016 -

Galpin Honda responded

We're so happy you enjoyed working with our staff when purchasing your new Honda. We always strive to present the best deals with a professional and caring staff here at Galpin Honda. Thanks for the review! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-225 jeff@galpin.com

February 04, 2016

Lifetime Repeat Customers to Galpin Honda & Kathy Cong! This was our 2nd time purchasing a vehicle with Galpin Honda (Mission Hills), both times with the help of Sales Rep, Kathy Cong. On both occasions we More

by MargieB123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Cong
Feb 09, 2016 -

Galpin Honda responded

Margie, we are glad you chose Galpin to purchase your vehicle. We appreciate your recommendation of Kathy, and the staff here at Galpin Honda look forward to further serving you in the future! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 03, 2016

Galpin Honda Cares! Have been going to this dealership for 5 years our family keep coming back because of best customer service. Our sales agent has always been cris sand More

by Lason20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sandoval
Feb 09, 2016 -

Galpin Honda responded

We appreciate your business and your loyalty! We hope to be of service for many more years to come! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 02, 2016

The easiest car buying experience I've had Kathy Cong was my salesperson. Kathy was professional and was to the point when it came time to negotiate the price. No hidden fees or any nonsense yo More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Cong
Feb 02, 2016 -

Galpin Honda responded

We are thrilled to hear of your visit to our dealership, Matt. We strive to provide our customers with excellent service in a professional and helpful manner, and we're glad to hear Kathy is living up to this promise. We sincerely thank you for your business and hope to continue serving you for many years to come! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 01, 2016

Easiest Car Buying Experience Ever! I owe a big Thank you to Stephanie Zamora in the Internet Dept. and Galpin Honda for the best service and car-buying experience ever! When my old car More

by John McGregor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Zamora
Feb 01, 2016 -

Galpin Honda responded

John, we appreciate your five star review! We hope you're feeling better, but if you're not, we've heard that driving your new Honda can be the best medicine! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

February 01, 2016

Buying my first brand new car My wife and I recently visited Galpin Honda and requested a Farsi speaking sales consultant and Artin Mardiroos assisted us with our purchase. He took More

by mehdi_jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artin Mardiroos & Felipe Flores
Feb 02, 2016 -

Galpin Honda responded

We are happy you found Artin helpful in the purchase of your new car! We always strive to present the best deals with a professional and caring staff here at our location. Thanks again for the feedback. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

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