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Galpin Honda

Mission Hills, CA

4.9
5,346 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,346 reviews

July 30, 2015

excellent customer service from oliver I'm really happy with my honda civic, thanks oliver for being patient with us. We're thinking of getting a second car, hopefully we see you More

by Adan vargas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver López
Aug 03, 2015 -

Galpin Honda responded

We are glad to be of service, Adan, in your car buying experience. We appreciate your recommendation of our dealership and hope we may be of service again in the future. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

July 30, 2015

Amazing dealership They are extremely welcoming, patient and understanding! They make you feel apart of a family and really are the Helpful Honda team! Sylvia made sure More

by Andrea133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sylvia Gamarra
Aug 03, 2015 -

Galpin Honda responded

Andrea, thanks so much for your feedback. We're thrilled you found Sylvia helpful, our team knowledgeable, and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when driving away Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

July 30, 2015

One of the best Honda dealerships Chris Sandoval was very patient with me and showed me exceptional customer service. He never pressured me into getting certain packages or a certain c More

by Renteria2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sandoval
Aug 03, 2015 -

Galpin Honda responded

Renteria, we are happy to make your experience fun and engaging! Thank you for your positive review and recommendation of Chris! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

July 30, 2015

I'm coming here for my next car too! Mike Fogelman at Galpin Honda was a lifesaver over the last month as I was in the process of both selling my previous car and looking for a new vehicl More

by msmolyar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fogelman
Aug 03, 2015 -

Galpin Honda responded

We are happy to hear of your positive experience with our location. Exceptional deals and positive customer service come standard with the dealership. Thanks again for the exceptional review. Drive safe and we hope to see you again in the future! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

July 30, 2015

We just bought our 3rd Car from Galpin in 3 Years! My wife and I went to Galpin for the third year in a row. Dec 2012 we bought 2013 Honda Accord LX, May 2014 we bought 2014 Honda Civic LX, and July 2 More

by augmonster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Fogelman
Aug 03, 2015 -

Galpin Honda responded

Thank you for your kind words! We appreciate your recommendation of our location and we hope to be of service again in the future. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

July 30, 2015

The best! Dealership was amazing! Everyone I dealt with was super nice. My sale rep Silvia Gamarra was very helpful and friendly. She was outstanding ! Would r More

by Happy camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvia Gamarra
Aug 03, 2015 -

Galpin Honda responded

We are glad you chose our dealership! Thanks for the feedback and strong recommendation! Drive Safe! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

July 29, 2015

Best experience buyimg a car woth Lou Aguirre He made us feel very comfortable buying our secong car here. He is very experienced in what he does. Evryone else should work as hard as him. Very nic More

by Jess0024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Zamora, Chaudry Ahmed
Jul 29, 2015 -

Galpin Honda responded

We are glad to be of service, Jess, in your car buying experience. Please let us know if there's anything else we can do for you. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

July 29, 2015

Hands down best customer service!! Hugo Lopez and team were simply amazing! My husband and I felt at ease after final purchase. After searching from dealer to dealer for my dream car I More

by Erika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hugo Lopez
Jul 29, 2015 -

Galpin Honda responded

Erika, we are ecstatic of your purchase and recommendation of Hugo! Do not hesitate to call if you need anything. Again, we're grateful for your glowing review of our dealership. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

July 29, 2015

If you want it, call ms. Zamora I was in search for my dream car for some time now. My sister had bought a car previously from Galpin ford and now it was finally my opportunity. I re More

by Ceci'
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie zamora
Jul 29, 2015 -

Galpin Honda responded

Ceci', we are glad you chose our dealership! Thanks for the feedback and strong recommendation of Stephanie! We look forward to further serving you in the future! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

July 29, 2015

Been Raised Right! To Galpin Honda I just want to take a few minutes to express my appreciation for all the patience and knowledge that Chris Sandoval and Matthew Sl More

by Happy Client
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sandoval
Jul 29, 2015 -

Galpin Honda responded

Jim, thanks so much for your feedback. We are glad that Chris and Matthew were able to provide you with a pleasant car buying experience. Our greatest goal is for all our customers to feel that way when driving away. We sincerely thank you for your business and hope to continue serving you for many years to come! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

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