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Galpin Honda

Mission Hills, CA

4.9
5,346 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,346 reviews

July 29, 2015

excellent experience thanks Galpin for having employees like Sam Danho. best customer service I could ever have. this is the 3 car I purchased from Honda and sam has been More

by dee1512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 30, 2015 -

Galpin Honda responded

Dee, we are happy you found Sam helpful in the purchase of your new car! We appreciate your recommendation of our dealership and hope we may be of service again in the future. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

July 29, 2015

Chris was great in every way possible. Chris was so patient and understanding with me throughout a long period of time before I finally decided to buy a new car. He is friendly, knows his More

by maria001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sandoval
Jul 30, 2015 -

Galpin Honda responded

Thank you for taking the time to share your feedback with us. We sincerely thank you for your business and hope to continue serving you for many years to come! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

July 29, 2015

Car buying made fun? Can it be true? Yes it can!! Came with a friend to buy his new car, an HRV.......Chris was great to work with, walking my friend through all the new techie stuff, downloading his More

by Sandi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Slavin in finance is also very good on explaining all the financial stuff. I left with all questions answered, but knowing if I did have a question I would feel confortable calling to ask. Again, that doesn't always happen. , Christopher Sandoval
Jul 29, 2015 -

Galpin Honda responded

Sandi, thank you for taking the time to share your feedback with us. We appreciate your business and are glad our team treated you well. We hope you enjoy your new purchase for many years to come. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

July 29, 2015

Great service from Sam sam danho my salesman was fast and honest I highly recommend samI leased a Honda Civic he explained all features he sold my boss over five cars More

by elsharkawey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 30, 2015 -

Galpin Honda responded

Thank you for your five star review! We respect our customers time and budget. We hope you enjoy your Honda Civic! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

July 28, 2015

Happy with my car My dad purchased a car from Javier, I leased a car from Javier and my friend leased a car too. After a long day of shopping around and looking for a c More

by DsyPin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Navarro
Jul 28, 2015 -

Galpin Honda responded

We appreciate your five star review! Drive safe, and don't hesitate to call if you need anything. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

July 28, 2015

Amazing customer service, would reccomend anyone to Chris! Chris Sandoval helped me buy my first car and was very helpful and patient. The customer service I received with him at the Galpin Honda dealership wa More

by KaitlinS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sandoval
Jul 29, 2015 -

Galpin Honda responded

Erika, we are happy you found Chris helpful in the purchase of your new car! Thank you for your positive review! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

July 28, 2015

I would highly recommend Christopher! I recently bought my first new car and Christopher made the experience very enjoyable. The whole process went smoothly and he was extremely helpful an More

by Cecilia Paints
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Sandoval
Jul 29, 2015 -

Galpin Honda responded

Cecilia, thanks so much for your feedback. We're thrilled you found Christopher helpful, our team knowledgeable, and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when driving away. If there is anything else we can do for you, please give us a call. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

July 27, 2015

Amazing Great attention, the sales guy that was helping me he's name is Javier very nice gentleman. Answers all your questions and is very helpful Thank you More

by juls818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 28, 2015 -

Galpin Honda responded

We are happy to hear of your positive experience with our dealership. We listen to the needs of every customer and are happy Javier was able to provide you with the guidance needed in making your decision. We look forward to further serving you in the future! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

July 27, 2015

lou was a great help on finding me the car i needed gratefu Lou was a lot of help thank you and stay blessed please continue to help others like you help me am grateful love life help others. More

by Richard93550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
lou
Jul 28, 2015 -

Galpin Honda responded

Richard, we are happy you found Lou helpful in the purchase of your new car! Drive safe and we'll see you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

July 27, 2015

Lou Aguirre thank you for your service I really like this dealership, they provided a great service. I'm truly satisfied with my purchase and thanks to Lou Aguirre. He took the time to unde More

by edith19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Aguirre
Jul 28, 2015 -

Galpin Honda responded

Thanks so much for your warm recommendation of Lou and the team here at Galpin Honda. We are so happy to hear you've had a great experience with us, and we hope to continue to serve you for many years to come. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

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