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Galpin Honda

Mission Hills, CA

4.9
5,360 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,360 reviews

May 29, 2015

Great experience! My second Purchase. This is my Second time getting a Car from Javier Navarro. Process is simply, fast and couldn't be happier with my new Accord. Great Experience! More

by elmarc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Navarro
Jun 01, 2015 -

Galpin Honda responded

We appreciate your detailed feedback. We take pride in maintaining excellent customer relations and providing quality sales experiences. What you described is not up to this standard and we'd like to learn more about what happened. We'd appreciate the chance to help regain your trust, so if you're willing, please contact us by phone or email. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 29, 2015

Great Experience! Great experience buying my new Honda and would recommend Chaudry to my family. Also, I loved the follow up call from him to make sure I am very satisf More

by thisguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaudry Ahmed
Jun 01, 2015 -

Galpin Honda responded

We appreciate your feedback. We're happy to hear you've been well taken care of by our team, and we hope you're loving your new car. The staff here at Galpin Honda look forward to further serving you in the future! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 29, 2015

Super awesome Went in to Galpin Honda in Mission Hills to look around. The selection was awesome of their certified used cars. Micheal Fogelman approached us about More

by Jennifet_16_16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mitchell
Jun 01, 2015 -

Galpin Honda responded

Thank you for taking the time to share your feedback with us. We appreciate your business. We appreciate your recommendation of our dealership and hope we may be of service again in the future. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 29, 2015

Outstanding Buying Experience I had the pleasure of dealing with Stephanie Zamora,Internet Sales, Galpin Honda this week to purchase my new vehicle. She was very personable and tre More

by MarkES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Zamora (Internet Sales)
Jun 01, 2015 -

Galpin Honda responded

We are thrilled to hear of your visit to our dealership. We strive to provide our customers with excellent service in a professional and helpful manner. We always strive to present the best deals with a professional and caring staff here at our location. Thanks again for the feedback. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 29, 2015

Good salesman I bought an accord from Javier a few years back. He helped me and my family find the right car. I so happy I came back to buy another honda from him. More

by Alejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 28, 2015

Silas is AMAZING!!!! Seriously!! As a new Honda costumer , Silas went above and beyond to help me out. There was no pressure to make a deal or anything. I'm so happy with the over all More

by Pnava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 28, 2015 -

Galpin Honda responded

We are glad to be of service in your car buying experience. We always strive to present the best deals with a professional and caring staff here at our location. Thanks again for the feedback. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 28, 2015

Great experience Thank you Josh.... As much fun as it was I look forward to not doing it again anytime soon.... Love my new Honda! More

by 9901Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lubeck
May 28, 2015 -

Galpin Honda responded

We appreciate your recommendation of our staff at the dealership. If there is anything else we can do for you, please give us a call. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 27, 2015

Excellent Service Kathy was very patient and helped me get a great deal! She was on top of everything to get me the fastest and best service! I drove out of the dealer More

by Jackie R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Cong
May 28, 2015 -

Galpin Honda responded

Jackie, although we wish your experience had been a positive one, we appreciate your feedback. We genuinely strive to provide our customers with professional and personable sales experiences, but it appears that you didn't experience this. We would like the opportunity to discuss this with you further and learn what happened. Please call or email us so that we may work together to resolve this matter to your satisfaction. If you would prefer that we contact you, please send us your contact information and we will follow up with you. We appreciate your feedback, and we hope to speak with you very soon. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 27, 2015

MICHAEL FOGELMAN IS THE MAN CAME IN MEMORIAL WEEKEND TO BUY A USED CIVIC, FOUND MICHAEL FOGELMAN WHO GOT ME A GREAT DEAL ON A GREAT CAR, GREAT JOB MICHAEL! More

by TICK ONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MICHAEL FOGELMAN
May 28, 2015 -

Galpin Honda responded

Thanks so much for your feedback. We're thrilled you found Michael helpful, our team knowledgeable, and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when driving away. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 27, 2015

Great Experience! We purchased a CR-V from Galpin Honda. Josh Lubeck is the best salesperson we know. He answered all my questions via email and gave us the best deal More

by lovelytoothbrush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lubeck
May 28, 2015 -

Galpin Honda responded

We appreciate your recommendation of our staff at the dealership. Again, we're grateful for your glowing review of our dealership. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

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