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Galpin Honda

Mission Hills, CA

4.9
5,350 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,350 reviews

April 30, 2015

Best Experience I enjoyed my time at Galpin Honda. I especially enjoyed the fact that Alen was so well educated into the different models because the information I go More

by Civic15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alen Bagdasaryan
May 06, 2015 -

Galpin Honda responded

Thanks so much for your feedback. We're thrilled you found Alen helpful, our team knowledgeable, and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when driving away. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

April 30, 2015

Lou, you're man! Second car I get from him! By far better than the rest. He always hooks up my friend and family! Always five star service! Thanks again, Lou! More

by Dannyboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Aguirre
May 06, 2015 -

Galpin Honda responded

We are glad you chose our dealership! Thanks for the feedback and strong recommendation! We greatly appreciate this feedback! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

April 30, 2015

amazing experience The reason of my rating for the 5 stars, is because they helped me out so much on finally having my 1st owned car, Sylvia Gamarra was so nice and kind More

by diana17
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sylvia Gamarra
May 06, 2015 -

Galpin Honda responded

We appreciate your recommendation of our staff at the dealership. We appreciate your recommendation of our dealership and hope we may be of service again in the future. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

April 30, 2015

Awesome customer service!! I came in about a week ago a little sceptical to trade in my old Dodge for a Honda Accord sport. But after being greeted immediately by David Palma i More

by adrihuerta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Palma
May 06, 2015 -

Galpin Honda responded

We certainly don't want our customers to feel this way when they leave our location. We would really like the opportunity to work towards a solution. Please call or email us so that we may work together to resolve this matter to your satisfaction. If you would prefer that we contact you, please send us your contact information and we will follow up with you. We appreciate your feedback, and we hope to speak with you very soon. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

April 29, 2015

Great customer service We are always glad with our visit. It's not the first time I have gone I have brothers cousins friends who have got there vehicle at galpin honda and More

by vasquez, lindsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier navarro
May 06, 2015 -

Galpin Honda responded

It's good to hear that you had such a good experience when visiting us. It's great to know you've experienced first-hand our customer service oriented dealership, and we hope you'll consider us again for it. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

April 29, 2015

amazing experience Lou Aguirre is a really good salesman he help me a lot he tryed to help me in a differents ways...thanks him l got my Honda CR-V 2015. Yay yay... More

by freelocote26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mitchell
May 06, 2015 -

Galpin Honda responded

We genuinely strive to provide our customers with professional and personable sales experiences, but it appears that you didn't experience this. We would like the opportunity to discuss this with you further and learn what happened. Please contact us by phone or email so that we may work together to resolve this matter to your satisfaction, or if you'd prefer that we contact you, please send us your contact information and we will follow up with you. Thanks again for sharing, and we look forward to speaking with you soon. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

April 29, 2015

Left with a new car and a new friend! We originally came in to test drive the Civic and Insight hybrids. A week went by and we decided we were going to go with the Prius and started shoppi More

by Kudesmopolitan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaudry Ahmed
April 29, 2015

Mike Skierka is the Man Mike Skierka is just awesome , not only does he work with you but he makes miracles happen. I had gone there a week before met with two other guys and More

by PattyPilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Skierka
April 29, 2015

Thank you Galpin Honda ! My experience at Galpin Honda was beautiful my sales consultant Kathy Cong was very customer friendly and made my family and I feel very welcomed I wa More

by Jayson23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Cong
April 29, 2015

Thanks to Armen we got a new car!! My mom was in the market to get a new car, so I recomended she gets a Honda Accord. We went to Galpin Honda and were greeted by Armen Bandari, by far More

by MillerJay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Bandari
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