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Galpin Honda

Mission Hills, CA

4.9
5,425 Reviews

11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,425 reviews

May 26, 2015

Got a great deal! i bought a car from Javier navarro & got a great deal on a Honda Civic si, he was very helpful & got the car I wanted More

by carlosgee12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Harrison
May 27, 2015 -

Galpin Honda responded

We are thrilled to hear of your visit to our dealership. We strive to provide our customers with excellent service in a professional and helpful manner. If there is anything else we can do for you, please give us a call. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 26, 2015

Best experience at a Dealer! Oliver Lopez was energetic and funny but above all very knowledgable. Considering I spent a portion of my day I walked out feeling like family. I was More

by Diana91605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Lopez
May 27, 2015 -

Galpin Honda responded

We are happy you found Oliver helpful in the purchase of your new car! Please let us know if there's anything else we can do for you. Drive safe and see you on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 26, 2015

Great experience I took Honda CRV from Galpine Honda. Mr. Jayce Ruiz has guided me very well and gave complete details on vehicle and lease. It was great experience t More

by SivaNagella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce Ruiz
May 27, 2015 -

Galpin Honda responded

We are glad you chose our dealership! Thanks for the feedback and strong recommendation! Please let us know if there's anything else we can do for you. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 26, 2015

Ali the champ Great service, great attitude, employee was ready to help. Ali was very helpful to answer all the questions I had. I would come back and would recomme More

by Accords15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chaudry Ahmed
May 27, 2015 -

Galpin Honda responded

Thanks so much for your feedback. We're thrilled you found Ali helpful, our team knowledgeable, and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when driving away. Again, we're grateful for your glowing review of our dealership. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 24, 2015

Great Service !Bryan Grajeda was a excellent Sales Consultant,He was teally patient and helpful,the service meanwhile the wait was satisfactory.Great Deals as well. More

by Miry818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Zamora, Carlos Rodriguez
May 26, 2015 -

Galpin Honda responded

Thank you for your five star review! We respect our customers time and budget. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 24, 2015

Good service Ali Ashikali was very helpful, professional and committed to giving me a fair deal. He delivered as promised and I would recommend him in a heartbeat! More

by Udey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Zamora
May 26, 2015 -

Galpin Honda responded

Although we wish your experience had been a positive one, we appreciate your feedback. We genuinely strive to provide our customers with professional and personable sales experiences, but it appears that you didn't experience this. We would like the opportunity to discuss this with you further and learn what happened. Please call or email us so that we may work together to resolve this matter to your satisfaction. If you would prefer that we contact you, please send us your contact information and we will follow up with you. We appreciate your feedback, and we hope to speak with you very soon. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 22, 2015

Excellent customer service I went in looking for a Lexus and that's exactly what I drove off the lot in!! If you are looking for a car go see David Palma..patient man..he answer More

by Tweety21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Zamora
May 26, 2015 -

Galpin Honda responded

We're so disappointed that you didn't feel we lived up to our standard of excellence. That isn't how we strive to operate and if you're willing we'd like to discuss this further with you. Please contact us by phone or email so that we may work together to resolve this matter to your satisfaction, or if you'd prefer that we contact you, please send us your contact information and we will follow up with you. Thanks again for sharing, and we look forward to speaking with you soon. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 26, 2015 -

Galpin Honda responded

We appreciate your detailed feedback. We take pride in maintaining excellent customer relations and providing quality sales experiences. What you described is not up to this standard and we'd like to learn more about what happened. Please contact us by phone or email so that we may work together to resolve this matter to your satisfaction. If you'd prefer that we contact you, please send us your contact information and we will follow up with you. Thanks again for sharing, and we look forward to speaking with you soon. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

May 21, 2015

Galpin Honda made the impossible possible! When I came in to return my parents' Honda Accord 2012 car lease, I didn't expect to qualify for a car, let alone a car lease on my own. Since I wasn' More

by Cris Reyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis, Joe Mitchell, Sam Danho, Silas Gary Jr.
May 22, 2015 -

Galpin Honda responded

Thanks so much for your warm recommendation of the team here at Galpin Honda. We are so happy to hear you've had a great experience with us, and we hope to continue to serve you for many years to come. Let us know if you ever need more help -- until then safe travels!

May 19, 2015

great to work with He is great to work with! Goes out of his way to make sure you are happy, I got my new vehicle and I am happy! Thanks for everything bro. More

by valfodr13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sandoval
May 19, 2015

Excellent Experience Huge shoutout to Stefan Christensen for going above and beyond to get the vehicle I was looking for. He made my first car buying experience incredibly More

by prerendered
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefan Christensen, Neil Clark
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