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Galpin Honda
Mission Hills, CA
5,343 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin!
Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other.
We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words.
We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors.
A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties.
We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business.
Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals.
Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,343 reviews
August 21, 2014
So Recommended! It was a great experience.. Salim Danhoo made my day with his patience, care, understanding and his great help. Thanks Salim Danhoo and also Galpin Ho It was a great experience.. Salim Danhoo made my day with his patience, care, understanding and his great help. Thanks Salim Danhoo and also Galpin Honda :) More
by madona samaan
Employees Worked With
N/A
August 20, 2014
Heaven All Super super super WoW I am amazed the wellcome and the service I got from my sales person, but over all every one was super All Super super super WoW I am amazed the wellcome and the service I got from my sales person, but over all every one was super More
by aas786
Employees Worked With
Chaudry Ahmed
August 20, 2014
Worst Service Dept i have ever dealt with FROM MY EXPERIENCE THIS DEALERSHIP ONLY CARES ABOUT GETTING A SALE OUT OF THE CUSTOMERS! I BOUGHT A PREVIOUSLY OWNED VEHICLE BACK IN FEBRUARY AND FROM MY EXPERIENCE THIS DEALERSHIP ONLY CARES ABOUT GETTING A SALE OUT OF THE CUSTOMERS! I BOUGHT A PREVIOUSLY OWNED VEHICLE BACK IN FEBRUARY AND WITH THE HELP OF THE SERVICE DEPARTMENT AND HORRIBLE MANAGEMENT I HAVE RECEIVED NOTHING BUT HEADACHES, LIES, HORRIBLE COMMUNICATION AND AWFUL CUSTOMER SERVICE FROM THE MANAGEMENT TEAM AND THE SERVICE ADVISORS. I WOULD NOT RECOMMEND THIS DEALERSHIP TO ANYONE AFTER THE HORRIBLE EXPERIENCES I HAVE HAD TO DEAL WITH OVER THE PAST SIX MONTHS! PHIL THE SALES MANAGER HAS THE WORST CUSTOMER SERVICE I HAVE EVER SEEN! THE SERVICE DEPATMENT IS DISMAL AT BEST! THEY WORK ON THEIR OWN TIMELINE AND HAVE NO REGARD FOR CUSTOMERS OR THEIR TIME. ANGELA MANCINI IS THE WORST AND THE MANAGER GARY TRIES BUT FAILS AT HIS ATTEMPS TO SATISFY CUSTOMERS WITH HIS MINUTE CHARMS. OVERALL I WOULD NOT RECOMMEND THIS DEALERSHIP TO MY WORST ENEMY. WHEN I THINK OF THE GALPIN FRANCHISE THE ONLY THING THAT COMES TO MIND NOW AND PROBABLY FOREVER IS THIS WAS THE WORST CARBUYING EXPERIENCE I HAVE EVER HAD. THIS DEALERSHIP SUCKS AND THEY WILL NEVER BE # 1 I RECOMMEND NORM REEVES IN CERRITOS, THEY GO THE EXTRA MILE AND GALPIN BARELY TAKES A STEP IN THE RIGHT DIRECTION! More
by AcRyte
Employees Worked With
Service Dept in General!!!!!!!!!!!!!
August 19, 2014
One of my better car dealership experiences This car purchase went a lot better than expected. However, there really is no escaping some of the most painful things about buying a car at a dealer This car purchase went a lot better than expected. However, there really is no escaping some of the most painful things about buying a car at a dealership (excessively LONG time, ridiculous amounts of paperwork [aren't we in the electronic age?!]), and pushy people in finance). But even with all of those negatives, I walked away feeling good about the purchase and experience. We were helped by Yusof and Sam. I enjoyed working with them and felt well taken care of throughout our time there. We were able to work out an amazing deal and the negotiating process was truly painless. I am still smiling about my new car! Until the whole car buying process goes through some serious changes, I have to say Galpin is one of the better ones out there. I'd recommend you pay them a visit next time you need a car. Don't let the Honda name fool you - they had a sizable used car lot too. Also, my husband is the one who found the car online. He was really impressed with the quality and number of pictures provided. There were no unexpected surprises when we got there - it looked just as perfect in person as it did in the pictures. Only small problem was that it was listed as an automatic and it was really a manual. This was great for us though - because we wanted a manual! More
by thestranger76
Employees Worked With
not applicable
August 18, 2014
Nissan Xterra The service and friendliness of Oscar goes beyond all expectations when buying a new(used)car. He does everything to keep his customers happy. Thank y The service and friendliness of Oscar goes beyond all expectations when buying a new(used)car. He does everything to keep his customers happy. Thank you for the great support!!!! // Anna Larsson Anders Larsson More
by Anders Larsson
Employees Worked With
oscar rodriguez
August 18, 2014
Looking for the best deal? Hands down, Chris Sandoval is the best salesman in California. Car buying was always torture until my first day 4 years ago when stepped into Galpin Hands down, Chris Sandoval is the best salesman in California. Car buying was always torture until my first day 4 years ago when stepped into Galpin honda and met Chris. Ill drive an hour everytime just to be treated like family. Thank you Galpin and thank you Chris! More
by dubfam2010
Employees Worked With
Christopher Sandoval
August 17, 2014
Great Car Dealership Chaudry Ahmed helped out a lot on buying a new car. I would definitely recommend this dealership to my friends and family. great car buying experience Chaudry Ahmed helped out a lot on buying a new car. I would definitely recommend this dealership to my friends and family. great car buying experience. More
by dule180
Employees Worked With
Chaudry Ahmed
August 17, 2014
No hassle negotiation Joe and Jaime the sales manager were awesome. No pressure no hassle negotiation. I gave them a reasonable price I was willing to pay for the car and t Joe and Jaime the sales manager were awesome. No pressure no hassle negotiation. I gave them a reasonable price I was willing to pay for the car and the answer was ok. So I brought a check the next day and drive my new car home. No other dealer is this easy. Don't bring low ball offers either because these people need to make a living. If you need wheels to GO? Call Joe More
by R2564952
Employees Worked With
Joe Mitchell
August 16, 2014
Great service by Alen Just got the new Honda Accord Sport from Galpin. We were helped by Alen and he took very good care of us. He provided awesome customer service and I w Just got the new Honda Accord Sport from Galpin. We were helped by Alen and he took very good care of us. He provided awesome customer service and I would recommend him to anyone looking for a new car. He was very professional, friendly, and is a hard worker. More
by alish15
Employees Worked With
Alen
August 16, 2014
GREAT SERVICE BY CHAUDRY Chaudry Ahmed made the whole buying experience really easy! I looked at many new cars and they helped me find the right car for me. Thank you Galpin Chaudry Ahmed made the whole buying experience really easy! I looked at many new cars and they helped me find the right car for me. Thank you Galpin Honda for the new CIVIC! More
by satti84
Employees Worked With
Chaudry Ahmed
