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Galpin Honda

Mission Hills, CA

4.9
5,343 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,343 reviews

June 09, 2014

Excellent Car Buying Experience My salesperson, Chaudry Ahmed, was knowledgeable and accommodating. I went to this dealer because it was close by and had a good selection of the car More

by dk08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaudry Ahmed
Jun 14, 2014 -

Galpin Honda responded

We are happy you enjoyed the experience that went along with the purchase of your Honda Accord Hybrid from our location! Our goal is for all our customers to enjoy a stress and worry free experience -- we’re glad Chaudry provided this for you. Thank you for your positive review! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

June 09, 2014

Great!!!!!! Jennifer Cervantes was great!!! Everyone was so helpful. Jennifer needs a raise ASAP lol but really, she's awesome!! Thanks Jennifer you're the best More

by Didonnaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Cervantes
Jun 14, 2014 -

Galpin Honda responded

We are pleased to hear of your experience with Jennifer! We strive for great customer service and professionalism, and we're happy to hear you received this promise at our location. Please feel free to stop by the dealership if you need any more help. Safe (and fun) driving! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

June 08, 2014

Excellent service I actually flew to Burbank from San Jose to pick up the exact Honda Accord that I wanted. Mike and his son actually picked me up at the airport and More

by Jimsingletary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh & Mike Moses
Jun 14, 2014 -

Galpin Honda responded

Jim, we are thrilled to hear of your experience with our dealership! We strive to provide our customers with excellent service in a professional and helpful manner, and it's wonderful to hear that you enjoyed working with Mike in the purchase of your Honda Accord. Please let us know if there's anything else we can do for you. Happy Motoring! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

June 07, 2014

Great costumer service and deals I would definitely recommend this dealer to a friend. Great costumer service/friendly staff, great deals. I wouldnt be shock if they are #1 rank for 2 More

by junrey24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mitchell
Jun 14, 2014 -

Galpin Honda responded

Thanks so much for your feedback! We're thrilled you found Joe helpful, our team knowledgeable, and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when driving away. Please let us know if there's anything else we can do for you. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

June 06, 2014

Good service Service was amazing they were able to help me out with a good discount .. Ask for joe mitchell his ur man he did a great job More

by Giorgiom88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe mitchell
Jun 14, 2014 -

Galpin Honda responded

We appreciate your honest feedback, Giorgio. We're happy to hear you've been well taken care of by Joe and the rest of our team. Customer service and professionalism are of great importance to us, and we are happy you were well taken care of in your dealings at our location. Do not hesitate to give us a call if there's anything we can do for you! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

June 06, 2014

Honesty is excellency Very good costumer service, pleasant, negotiable and honest .With good sense of humor , very approachable and consistent , very willing to listen to More

by Jaypeso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mitchell
Jun 14, 2014 -

Galpin Honda responded

Thanks so much for your feedback! We're thrilled you found Joe helpful and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com

June 03, 2014

Awesome dealership I visit this dealership all the way from downtown Los Angeles because I've heard this was a good dealership. Last year I purchase a 2013 Honda odyssey More

by santiago06612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Sanchez
June 02, 2014

Great Experience with the Vehicle Exchange Team Jennifer and Frank from the Vehicle Exchange Team are amazing people to work with. I worked with Frank for three months asking questions and talking a More

by RyanScates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer and Frank
June 01, 2014

Best Car Buying Experience. EVER. I visited Galpin on a mission to get a car that was reliable since I was scarred forever by the last car I owned. Most people get excited about buying More

by austin2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lubeck, Josh Lubeck
May 31, 2014

Best Service Ever!! I experienced the best shopping experience from the first moment of contact all the way to taking delivery of my new 2014 Cr-v. Everyone that made co More

by sdguez714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Bandari
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