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Galpin Honda

Mission Hills, CA

4.9
5,351 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin! Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other. We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words. We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors. A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties. We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business. Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals. Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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11151 Laurel Canyon Boulevard

Mission Hills, CA

91340

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Showing 5,351 reviews

December 11, 2013

Tabitha Pennington - you're a rock star!!! She needs to go and give lessons on how to be a good car saleswoman. She's attentive to detail, nurturing, and sharp as a knife. This year, over Thanksgiving More

by lawyerkelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tabitha Pennington
December 10, 2013

Tabitha & Rick Pennington are two of the friendliest people I have ever had the pleasure of doing business with. I will never go elsewhere again. More

by ArtGonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tabitha and Rick Pennington
December 09, 2013

Had the car ready when I arrived at the dealership. Had the car ready when I arrived at the dealership. Working with Chaudry was great. The car was not ready for delivery but took care of everything. More

by Sebastian2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaudry ahmed
December 09, 2013

From the moment I walked in the door I was given the red carpet treatment. Everyone was friendly, courteous, and worked very hard to give me the best service possible. When I made an appointment I was conta More

by ErinBennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Espinoza, Micael Johansson, Glen Phillips, Ed Archer, Micael Johansson
December 08, 2013

We first looked up the vehicle we were interested in, Honda Pilot, on the internet, asked for a quote and the response was almost immediate, with email and followup with phone call. We arranged to meet More

by lynnceo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Valdez
December 08, 2013

Fast. To the point. Friendly Service. Answered all questions without having trouble understanding. No xxxxxxxx. Got exactly what I needed. The patience Alexander showed something we admored. More

by harl_es
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Tumasov
December 07, 2013

My experience at this dealership was a great one, they gave me the time to browse through all the cars and found myself leaving with a 2013 Honda Civic. I can see myself going back to this dealership in t More

by Alex1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
December 07, 2013

I couldn’t have chosen a better place to get a car for myself. I went just to check out the prices and came out with a wonderful car. Galpin Honda has the best customer service I have ever experience spe More

by sandyfigueroa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mitchell
December 07, 2013

Reasonable price and a very good environment really nice sales man definitely going back there to get another car and taking my friends and family More

by Silviamoses
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Tumasov
December 06, 2013

On the 16th of November I went in to Galpin Honda because my lease matured and was attended by Tabitha Pennington, sales representative. I went in there a little nervous because I didnt know what I was going More

by yaocihuatljuarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tabitha Pennington
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