Galpin Honda

Alexander was very helpful explaining car details and why it is very important to have a reliable car for any driver. He also looked and showed us every possible way we can pay the car, with his help we are it is very important to have a reliable car for any driver. He also looked and showed us every possible way we can pay the car, with his help we are very pleased to have worked with him and very comfortable with our payment plans. More

I purchased a used Honda Element from Galpin after seeing it online. I do not particularly like the car buying process, but I can say I was lucky enough to meet and work with Philip. He was personable and p it online. I do not particularly like the car buying process, but I can say I was lucky enough to meet and work with Philip. He was personable and professional. I never felt pressured to buy and he did everything he could to propose the best deals and options. They even beat the very competitive financing deal I was offered by my credit union. Philip made sure the I knew how everything worked, got my anti theft device installed same day and two years of free oil changes. Everyone was professional and as nice as can be. The process is too long (sadly no matter where you go)but they try to make it as painless as possible. More

We bought a 2008 Honda CR-V here yesterday. We lucked out and found the loss leader for the memorial day weekend was the right color. We were looked after by Philip Makertichian. While Phil obviously wanted and found the loss leader for the memorial day weekend was the right color. We were looked after by Philip Makertichian. While Phil obviously wanted to make a sale, and wanted us to use their financing (that's his job after all), he was very pleasant, met our every demand, came in with an excellent rate, and got us 2 years of oil changes. These things always take longer than you like, but that's the nature of the thing. Most pleasant car buying experience I've had in LA. More

My olderst daughter and I had been looking to buy a car for my other daughter. We looked everywhere. I even looked in the internet. I live far from Mission Hills and I looked at our local dealerships. I en for my other daughter. We looked everywhere. I even looked in the internet. I live far from Mission Hills and I looked at our local dealerships. I ended up at Galpin Honda from Mission Hills because at first they had a better internet deal and the younglady on the phone was very nice. We arrived at the dealer and met with Phil M. He was very professional from start to finish. Galpin Honda's customer service is far better than the local dealers we dealt with. Phil M presented us with a couple of cars that met our needs. We ended up buying one of them because Phil worked with us and gave us a great deal. I met some of the other folks at the dealership, including Ed, the main boss. It was a long process buying the car, but our friends at Galpin Honda made it a very nice experience. If I need to get another car in the future, I will definitely be driving to Mission Hills and visiting Galpin Honda. I have already recommended this dealership to relatives and friends. More

I have always been treated with respect and as a valued customer. They realize that my time is as valuable as theirs. I am very pleased with the Galpin dealership and especialy the service department. I w customer. They realize that my time is as valuable as theirs. I am very pleased with the Galpin dealership and especialy the service department. I would definetly purchase my next vehicle from Galpin. Dr. Ira Schneider. More

I spoke to D.J. in the Service Department and got attitude out of him, I told him someone had said to see him to have my weather stripping looked at on my 2010 Honda Civic as it was coming off on the attitude out of him, I told him someone had said to see him to have my weather stripping looked at on my 2010 Honda Civic as it was coming off on the drivers door. He said who did you talk too, I told him, I did not remember, all he had to do was look up my name on the computer to see I had a four o'clock appointment. The bottom line besides his attitude was, I was there for over a hour and they did not fix the problem. I have to go back as they had to special order the weather stripping, what a hassle and disappointment. I have had several problems with the car and it is my first new car. I will not buy another Honda, I will be looking at Kia's as they have come a long way in quality. More

I just bought my new 2011 Honda CRZ and the last thing I ever thought I'd be doing now is writing a review. But I was so impressed with the guys I worked with, particularly Ricky, that I had to put the wor ever thought I'd be doing now is writing a review. But I was so impressed with the guys I worked with, particularly Ricky, that I had to put the word out. These guys gave me a better deal than the one I had shopped online, and then beat it, and then beat it again. But beyond the deal, Ricky was frankly the type of guy who is a pleasure to deal with. He went so far beyond what I expected even after the deal was done, that I can only say he definitely in this business for the long term customer relationships and positive word of mouth. My sister had bought a car from him a couple months ago, and raved about him, and I was honestly skeptical, thinking a car salesman is a car salesman. Not so. These guys... Ricky, Shawn, and Steve in finance are genuinely good guys. Sure, their job is to try to earn some money for the dealership and themselves, but it never came at the expense of making a marginally happy customer a better deal so I would be thrilled. Bottom line: I left thrilled with my deal, and with my dealings with them. I'm a tough cookie when it comes to buying a car, and these guys were patient, respectful, and even entertaining! I would never buy another Honda without seeing Ricky first. He's been in the business a long time, and I can see why. More

I purchased a new Honda Fit, color Orange Revolution, October, 2008. I have been very pleased with my entire experience including my two scheduled maintenance visits. Everyone has been pleasant, helpfu October, 2008. I have been very pleased with my entire experience including my two scheduled maintenance visits. Everyone has been pleasant, helpful and have received fast and excellent service. More

Liars and thieves. First they tried to deliver a car different from the one I chosen and test driven one that had been on the lot longer. Then they insisted that I had to pay for the GuidePoint location different from the one I chosen and test driven one that had been on the lot longer. Then they insisted that I had to pay for the GuidePoint location service and an active alarm since it was already installed and it would cost them to remove the items. Said they would only charge me their cost. Turns out these devices were not installed on the vehicle I purchased and were not on the delivery checklist as is items to install later since that had already been installed. So I paid for something that was not there. More