Galpin Honda

I was very disappointed in my experience with Galpin Honda. For the record, I was a loyal Galpin customer and have bought my last 4 cars from them. (2 Explorers, an SHO and a Lincoln LS). I have had ver Honda. For the record, I was a loyal Galpin customer and have bought my last 4 cars from them. (2 Explorers, an SHO and a Lincoln LS). I have had very good service from other Galpin dealerships, but Galpin Hondal has lost it for them. In all fairness their sales rep Angle was friendly. But when it was time to talk numbers he turned us over to the sales manager Jorge. He would not give us a final price on the car. We told him that we had a written offer (via the internet) on a specific model and he practically called us a liar. Said that the price that we had received must not have included the SC Dealer Association fee, this cost, that cost, etc. He said that that car was very popular and had to get and was selling for above the MSRP. At that point, we made him an offer based on our homework from kbb.com and edmunds.com. It was basically splitting the difference from dealer invoice and MSRP. At that point he said that was out of the question and asked what we would really be willing to pay for it? We said thanks for your time that we needed to get going. The next day we got a call from Angle asking us if we were ready to buy. We asked him if they would sell it to us for our offer or... They still wouldn't give us a price with out coming back in. He said that he would talk to his sales manager and get back to us. When he called back, several hours past when he said he would, he said his sales manager wouldn’t discuss it over the phone and that we needed to come back in to continue the discussion. We restated our offer and he again said that he would talk to his SM. We also asked him, that if they wouldn't agree to our offer, then what would they sell it for? The whole process with Galpin Honda was a total waste of time! There was just no respect shown by these guys. They didn’t get back to us when they said they would They wouldn’t talk costs in good faith The sales manager was disrespectful and really copped an attitude You felt that they were ‘slippery’ and not honest No wonder car salesmen have such a bad reputation. I honestly thought Galpin was better than that. The truth is that we would have bought the car from Galpin Honda based on my previous experiences with other Galpin dealerships had we been treated have way respectably, but the fact of the matter is that they did everything possible to lose our business and absolutely nothing to gain it. The good news is we ended up discovering Kolbe Honda on Reseda Blvd. and were treated excellently by them and that’s where we bought the car. More