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Galpin Honda
Mission Hills, CA
5,423 Reviews
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October 20, 2025
Beware! !!! Do NOT buy here!!!! I drove 75 miles to them because they advertise a 10yr/100,000 mile added warranty that comes with the vehicle you buy. !!! Do NOT buy here!!!! I drove 75 miles to them because they advertise a 10yr/100,000 mile added warranty that comes with the vehicle you buy. Got a used 22 Honda Pilot and only after a bout 3 months they tell me I have to replace the seat frame ($4000) because it’s defective but that I’m NOT covered!!!! Ummm, excuse me?! You want me to pay $4000 out of pocket on a vehicle you just sold me a few months ago that YOU certified? Yeah, no. Absolutely not. So i started reaching out to my Sales guy, Hugo Lopez, who stated that I would have to reach out to the used car sales manager, David Godina, who by the way, never has time to ever get back to anyone apparently. Because he called me one time and I called him right back and then I called them again and again and again and he’s just so busy screwing people over on their “certified” used vehicle vehicles that he never has time to call anyone back. The only time I was able to get a hold of him was after Peter, the service manager, who has been nothing short of amazing by the way, is the one that told him to get a hold of me I think it’s ridiculous that they only care about the money and don’t care about the loyalty of a customer, or making sure that customers are happy. Please be aware of this scam that they are running at this dealership, they tell you one thing, but it’s a lie and it’s really another. They told me that on this used certified vehicle that I was purchasing. There was one minor accident turns out there’s two. Why lie?! I haven’t even had the car a full year yet it’s only been about seven months and the car has lost $11,000 in value!!!! reason being? Apparently the higher trim vehicles are in short demand, so please be aware when you guys are purchasing vehicle vehicles through this dealership. I only ever came back here because it’s my 3rd Honda in the last 12 years and I WAS a loyal customer. Again, WAS! Now they’re trying to get me into a brand new pilot and they are telling me that in order for me to get any discount I will be forced to finance through Honda. I can’t go through my own credit union. I think management really needs to take a look into this. And I think higher management needs to retrain the used car sales manager into having better customer service. I really am hoping to hear back from the GM (David Gillum), if he cares about his loyal customers. I’ll post an update. More
by Yuliana Lopez
Employees Worked With
David Godina
September 24, 2025
Awesome dealership. Briana Delgado from internet sales helped me through the entire purchase. I feel I got a good deal. I got exactly what I wanted and I'm very happy w Briana Delgado from internet sales helped me through the entire purchase. I feel I got a good deal. I got exactly what I wanted and I'm very happy with the car. Also xxxxxxto Angel Hernandez in finances for making final part of buy painless. More
by maddabbo
Employees Worked With
Briana Delgado
August 29, 2025
Ricky Beltran is the BEST! !!! He patiently taught me the tips and tricks of my 2026 Honda CR-V. He paired my phone (even though my iphone wasnt cooperating), explained all the !!! He patiently taught me the tips and tricks of my 2026 Honda CR-V. He paired my phone (even though my iphone wasnt cooperating), explained all the safety features and was a delight to work with! Ricky even put on my new license plates for me as a special favor. He deserves 100 gold stars! More
by JeanSimpson
Employees Worked With
David Govea, Ricky Beltran
August 22, 2025
I had to talk to Mr Godina the General manager of GALPIN Honda in Mission Hills regarding my problem of Home charger but he was denying his responsibility and was rude and did not care about my problem. Honda in Mission Hills regarding my problem of Home charger but he was denying his responsibility and was rude and did not care about my problem. More
by Sh
Employees Worked With
David Godina
August 18, 2025
My experience at Galpin Honda with Edgar Barron was far beyond my expectations. He was very helpful made us feel so comfortable and welcome since we got there. He really took the time to explain all the f beyond my expectations. He was very helpful made us feel so comfortable and welcome since we got there. He really took the time to explain all the features without rushing. I highly recommend Edgar to anyone looking for a new or used car—he truly goes above and beyond. Thank you Edgar I rate him 100/10 More
by Star196973
Employees Worked With
Edgar Barron, Edgar Barron
July 21, 2025
It was great working with Edgar Barron during my recent car purchase. He was friendly, knowledgeable, professional, and attentive to my needs. I walked in not expecting to make a deal, but he made the enti car purchase. He was friendly, knowledgeable, professional, and attentive to my needs. I walked in not expecting to make a deal, but he made the entire process very smooth. He answered every question with patience and never made me feel rushed/pressured. Made every effort to ensure I was happy with my purchase. I would highly recommend working with Edgar at Galpin Honda! More
by steph.adreanna
Employees Worked With
Edgar Barron
June 29, 2025
He was very attentive and helpful since the very beginning all the way to the end. He made sure all our concerns and questions were addressed. Highly recommended. beginning all the way to the end. He made sure all our concerns and questions were addressed. Highly recommended. More
by Erika
Employees Worked With
Ulysses Martinez
