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Galpin Honda
Mission Hills, CA
5,343 Reviews
Our Mission is to simply be the best in every area of our business. We will accomplish this by providing the most exceptional customer experience, being the best place to work, and strongly supporting our community, all while working together as ONE Galpin!
Our core values are the pillars that support our Mission statement. They form the rock solid foundation that guides our individual and collective actions. These core values are intertwined so that each supports the other.
We always strive to do the right thing. Our commitment to the truth is unwavering, both in actions and in words.
We only exist to serve our internal and external customers, so their concerns are always at the forefront of our business. We will serve our clients with a genuine humility that leaves no doubt that they are the sole focus of all of our endeavors.
A personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving key results: to See it, Own it, Solve it, and Do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention to detail in all of our duties.
We are a dynamic organization that constantly seeks areas of growth and innovation. This growth starts at the personal level and continues into all aspects of our business.
Teamwork is our individual actions, brought together for our common purpose, which subordinates our individual needs to the needs of the group. We put aside our individual needs to work towards and accomplish the larger group objective. We cooperate, using our individual skills, and provide constructive feedback despite any personal conflict between individuals.
Fun is key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from our competition!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,343 reviews
June 29, 2019
Great customer service, friendly staff. They treat you like family. When you come is the dealer the vibe is awesome. like family. When you come is the dealer the vibe is awesome. More
by Jvjv 1986
June 27, 2019
Excellent service Zack was very professional in handling my lease of a new 2019 Honda Civic. I love the car so far and was pleased with the friendly service that Zack Zack was very professional in handling my lease of a new 2019 Honda Civic. I love the car so far and was pleased with the friendly service that Zack has provided. Definetly recommend. More
by Savunjian
Employees Worked With
Zack Zakaryan
June 27, 2019
Two Stars at Best For a company that’s trying to establish itself as friendly and helpful, I found Galpin Honda unfriendly, and exploitive of their customers. In a pred For a company that’s trying to establish itself as friendly and helpful, I found Galpin Honda unfriendly, and exploitive of their customers. In a predominantly lower income neighborhood, they charge you more for services ( e.g. oil change is $5 more than at Keyes Honda). They also want to charge you for a bottle of water, come on, why are trying to nickel and dime people. Keyes service has free water, free cookies and they provide you a Uber back and forth for free. Henry was the service advisor of the month, but he was sub-par at best that day. I tried to be upbeat , but this guy was a complete downer. So do better Galpin, but as for me, it’s a hard pass. More
by GalpinServiceSuksm
Employees Worked With
Henry Ordass
June 19, 2019
Great service Zack was extremely helpful, patient, and thorough. He went above and beyond to make sure we got the quality help and experience to get into our new Ho Zack was extremely helpful, patient, and thorough. He went above and beyond to make sure we got the quality help and experience to get into our new Honda. More
by JoseDaniel
Employees Worked With
Zack Zakaryan
June 11, 2019
Fast, fun and easy! Don’t usually do reviews but I just had to! I had the best experience with purchasing my new car. Vasny, took care of me right away. Asked all t Don’t usually do reviews but I just had to! I had the best experience with purchasing my new car. Vasny, took care of me right away. Asked all the right questions, regarding the type of car that I wanted and all the other deets. MADE SURE I WAS GOING TO LOVE MY CAR. :) He made the whole experience fun. Once we settled on my new baby we got started on the paper work and I was out in less than two hours! CRAZYYY! Thanks, Vasny for getting into my new car with ease. More
by Cindy1830
Employees Worked With
Vasny Lopez
June 06, 2019
Great experience! My family have a great experience with your dealership..and also want to thank Ms Beverly Telmo for a warm welcome and a very good deal on my 2019 acc My family have a great experience with your dealership..and also want to thank Ms Beverly Telmo for a warm welcome and a very good deal on my 2019 accord..Dont miss this great and pretty sales agent that will give a you a great deal...Im bringing more friends to buy on your dealership.. More
by MRG122
Employees Worked With
May 27, 2019
Exceeded my Expectations Dealership was clean and had so many helpful workers, only downside was waiting for finance but it’s understandable for being such a large dealership Dealership was clean and had so many helpful workers, only downside was waiting for finance but it’s understandable for being such a large dealership and being close to Memorial Day! My salesman was super funny and talked to my family and I the whole time while waiting which was nice to know they try and get to know their customers. It was my first time buying a car and Keith, my salesman, made buying a car easy and explained everything to me! I would recommend this dealership to anyone who is looking for a place to buy a car! More
by AmandaParker
May 07, 2019
Professional focused service Zack provides professional service by focusing on my requirements and ensuring that my queries were appropriately addressed. At all times I felt I was Zack provides professional service by focusing on my requirements and ensuring that my queries were appropriately addressed. At all times I felt I was being respected as a person - and not being viewed simply as a customer. More
by Grant H
Employees Worked With
Zack Zakaryan
April 27, 2019
Excellent Service Zack Zakaryan and Robert Rojas were extremely helpful and made it completely easy and comfortable. They answered every question in detail and with eas Zack Zakaryan and Robert Rojas were extremely helpful and made it completely easy and comfortable. They answered every question in detail and with ease. Definitely recommend them. More
by Danny1028!
Employees Worked With
Robert Rojas, Zack Zakaryan
April 26, 2019
Fantastic all the way! Zack was amazing throughout the whole process! Buying a car can be stressful and time consuming-but not this time! I really appreciated how knowledg Zack was amazing throughout the whole process! Buying a car can be stressful and time consuming-but not this time! I really appreciated how knowledgeable and attentive Zack was to my father and I. He made the whole transactions from start to finish a breeze. I’m so very happy with my new CRV! I also have to give high praise to Kylee Dawson, who gave me the info I needed in a professional way and put me in touch with Zack. Thank you both so very much! More
by pattie2u
Employees Worked With
Kylee Dawson, Zack Zakaryan
