
Galpin Volkswagen
North Hills, CA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 AM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 AM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 381 reviews
The Best Salesman Award goes to Michael Moses!!! Michael Moses is a 5 Star Salesman at a 5 Star Dealer! Michael went above and beyond to make sure that I got into the car that I needed. The service w Michael Moses is a 5 Star Salesman at a 5 Star Dealer! Michael went above and beyond to make sure that I got into the car that I needed. The service was excellent, and Michael made sure that my buying experience was convenient and painless. I couldn't be happier with my purchase. Thank you, Michael Moses, for being a man of Integrity and heart! -Annette V D., Happy owner of a new V.W. More
courteous & stress-free I was seriously dreading shopping for a new car as I absolutely hate high pressure sales. We had originally planned to go to a different VW dealer in I was seriously dreading shopping for a new car as I absolutely hate high pressure sales. We had originally planned to go to a different VW dealer in Van Nuys, but while spiffing up the current Beetle (also known as Trade-In), a chance encounter at a car wash in Sherman Oaks convinced us to give Galpin a try. I’m very glad we did. I can’t say enough good things about Casey Parker, our sales associate, and Fernando Bolanos, the finance manager; together they made leasing a brand new Beetle easier than I’ve ever experienced. Casey is friendly, professional and willing to “go the extra mile” to make sure you’re getting exactly the car you want. He worked very hard to not only get us the right car but also the right price. Once we got to the finance department, Fernando had us moving right along – by far the shortest time I’ve ever spent in finance! I highly recommend Galpin VW – I know we’ll be back! More
Couldn't have asked for better The service was beyond compare. I was greeted with a smile, treated to lunch at the Horseless carriage, and kept abreast on the whole process. I felt The service was beyond compare. I was greeted with a smile, treated to lunch at the Horseless carriage, and kept abreast on the whole process. I felt like a family member the whole time. Juan Mejia made sure to answer all of question, even seeking out the answer when he wasn't sure. I didn't feel hounded for a sale, I felt like I was being guided through the process to take my dream care home. I felt like I was getting an excellent value at an excellent price throughout the process. Fernando Bolanos really drove the point home when he made sure I got an excellent warranty to boot! I'd heard the commercials before, and I thought they were kind of cheesy, the advice couldn't be better. More
Thank you Maria Bolanos! I recently leased a car from this dealership. I am so happy with the service provided!! The saleswoman that helped me was Maria Bolanos. She had excel I recently leased a car from this dealership. I am so happy with the service provided!! The saleswoman that helped me was Maria Bolanos. She had excellent customer service, and really made our leasing process easy and fun. I went in to the dealer to return a leased car with no intention of getting a new one on the same day, but Maria offered us some great deals and worked with the preferences we had in mind. I ended up getting the Passat TSI and could not be happier! Thanks a lot Maria for all your help and patience. More
Best Car buying Experience Ever Just being hired into a new job, I needed a new car fast. A friend of mine referred me to Galpin VW, which was good because they were having their 4t Just being hired into a new job, I needed a new car fast. A friend of mine referred me to Galpin VW, which was good because they were having their 4th of July sale. I was greeted by Juan Mejia and from the moment he first greeted us to the very last where he waved me goodbye from the lot, my experience was phenomenal. Juan was very knowledgeable and for questions he didn't have an answer to, he quickly found out for me. His overall professionalism, work etiquette, and customer service was beyond any expectation I've had of a car salesman. He treated my wife and I more like friends than customers. There wasn't any pressure to buy, which made my visit to Galpin even better. The experience didn't end there; moving over to the finance department was a shock as well. I've purchased cars before and dealing with the finance personnel can be miserable. The opposite is true about Fernando Bolanos. He was very thorough, yet very friendly and warm. It was like talking to a favorite uncle, not a cold accountant. He explained every option available, and even went out of his way to give me a fantastic and fair deal with my financing. Even towards the end, when I found out my auto insurance company was closed, the manager Paul made sure I left that same day with my new car happily: he waived the dealership's insurance fees for one whole month. It was hard for me to find the proper words to do their service justice in this review. I encourage future VW buyers to visit Galpin VW and to look for Juan Mejia, Fernando Bolanos and the rest of their amazing staff for a great and amazing car shopping experience. More
Best Customer Service Galpin Volkswagen has excellent customer service. We came to look into leasing a car, and right away we were greeted by Casey Parker. He was very frie Galpin Volkswagen has excellent customer service. We came to look into leasing a car, and right away we were greeted by Casey Parker. He was very friendly, patient, and actually took the time to explain all of our options. He worked with us to get the price we wanted, and we left the dealership with a brand new car. I would definetly recommend this dealership because of the service we got from Casey. More
Matthew is the best I worked with Matthew Sanes at Galpin to help me get into my new Tiugan. I had not considered a Volkswagen previously,I had come to look at Ford origi I worked with Matthew Sanes at Galpin to help me get into my new Tiugan. I had not considered a Volkswagen previously,I had come to look at Ford originally but Matthew led me to my dream car. He was very welcoming and went above and beyond to make sure that my mother and I had a great experience and left with a car we were happy with. He carefully went over every feature with me and showed me many different options.I would recommend Matthew to anyone looking for their dream car and for a great car buying experience. More
Loving Our New VW Touareg From the moment we arrived at the dealership, we were greeted in a friendly, professional manner. Our salesman, Casey Parker was very knowledgeable ab From the moment we arrived at the dealership, we were greeted in a friendly, professional manner. Our salesman, Casey Parker was very knowledgeable about the Volkswagen Touareg we wanted to get for my husband, even tho he had not sold one previously. He took the time to study up on the car and features before we arrived, and got answers to additional questions immediately. We feel we were treated very fairly and courteously. The paperwork went smoothly, and when we were ready to leave, we were treated to lunch by our salesman, at the dealership restaurant. Overall, a great experience. This was our 2nd purchase at Galpin Motors. We drove 5 hours from No. California, to So. California to deal with Galpin Motors, and with Casey Parker. Highly recommend both. We will be back next year, when I am due for a new car. More
Amazing Customer Service & Deal!! Thank you so much Casey Parker and Mike Schwartz!!! They understand and recognize a loyal customer when they see one and reward in turn. Casey is a Thank you so much Casey Parker and Mike Schwartz!!! They understand and recognize a loyal customer when they see one and reward in turn. Casey is a TERRIFIC salesman - he has a solid head on his shoulders and knows his product!! He practically held my hand during the entire experience and couldn't have asked for anyone more courteous and understanding. He is an asset! Plus, he and the dealership's Manager got me a GREAT deal! I'm so trilled. Thank you so so much!! More
Curtis Cressall Curtis was patient, polite, and extremely helpful in our car purchase today. I will recommend to my friends. He made my daughters first car purchase Curtis was patient, polite, and extremely helpful in our car purchase today. I will recommend to my friends. He made my daughters first car purchase a positive and easy experience. More