Ganley Buick GMC
Cleveland, OH
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Excellent service and friendly staff. I feel confident my truck is in good working order and they check it out thoroughly every oil change. I feel confident my truck is in good working order and they check it out thoroughly every oil change. More
Very professional explained everything to me applied my GMC rewards. I was happy about it. I had another problem when I came in there and they took care of that as well. I highly recommend them and I will GMC rewards. I was happy about it. I had another problem when I came in there and they took care of that as well. I highly recommend them and I will be going back to them again. More
My title was not processed correctly and Ganley refused to fix it stating I should take it to the title Bureau myself. I also had a problem setting up an appointment to have heated seats installed but the to fix it stating I should take it to the title Bureau myself. I also had a problem setting up an appointment to have heated seats installed but the salesman did eventually resolve the problem. More
Everyone we met was very friendly. Steve Lyons is a rockstar. Had a very nice experience and got a better deal than we expected. Thanks for everything! Steve Lyons is a rockstar. Had a very nice experience and got a better deal than we expected. Thanks for everything! More
Sirius wasted 2 hours of my time attempting to resolve a problem with my car radio. Finally, they suggested I should go back to Ganley Buick for a repair. Service Dept took approximately 15 minutes to res problem with my car radio. Finally, they suggested I should go back to Ganley Buick for a repair. Service Dept took approximately 15 minutes to resolve problem! I'm embarrassed to admit the problem was of my making. I accidentally hit the mute on the radio - something I didn't know existed. I know now but service was very kind about not pointing this out to me. So Thank You to everyone in Service for kindness and promptness. More

