Ganley Buick GMC

Amazing customer service. Mike, in the service department was wonderful to work with. I have used other GMC dealerships, but this one I will always rerun to. Thank you GMC Str Mike, in the service department was wonderful to work with. I have used other GMC dealerships, but this one I will always rerun to. Thank you GMC Strongsville. More

Mike was great to work with in service. Got me in on short notice and was able to get my vehicle back within a very short of amount of time. Got me in on short notice and was able to get my vehicle back within a very short of amount of time. More

Always quality service. with a smile from quality technicians. Company that cares about its customers. with a smile from quality technicians. Company that cares about its customers. More

Very knowledgeable and friendly people working at this dealership. Service department was on time and very helpful with what they did. dealership. Service department was on time and very helpful with what they did. More

Service, body shop, and staff were very professional, courteous, and kept us informed through the entire process. Experience was pleasant and professional. courteous, and kept us informed through the entire process. Experience was pleasant and professional. More

I will only take my car to GANLEY Buick as they are fast & honest with anything about your vehicle. All the staff are very professional & kind. & honest with anything about your vehicle. All the staff are very professional & kind. More

Aaron was great. He made things easy and stress-free and was never pushy. Highly recommend working with Aaron! He made things easy and stress-free and was never pushy. Highly recommend working with Aaron! More

I purchased a certified pre-owned vehicle, 2020 Buick Encore GX with 19,845 mi, picked up the vehicle, drove it twice, a total of about 30 miles, and the battery went dead. Hooked it up to a battery char Encore GX with 19,845 mi, picked up the vehicle, drove it twice, a total of about 30 miles, and the battery went dead. Hooked it up to a battery charger but the battery was totally dead. Even the wipers wouldn't work. I contacted the dealership and was told since it was sold "as is" they wouldn't do anything for me because, basically I didn't purchase their service contract for over $4300! My 69 yr old bf went up there to speak to the manager and he told him they can't replace every battery in every vehicle they sell. My bf told him since they're a certified pre-owned dealership they should have at least replaced a 7 year old battery since they are supposed to do a 100+ point inspection. The manager just looked at him. You can't tell me they didn't KNOW the battery was out of date!! Had to wait a month before my bf could replace the battery cuz he had a broken ankle - and again he's 69 yrs old- which they CLEARLY KNEW he had a broken ankle cuz he went up there with the cast still on to speak to the manager!! And they made him stand there waiting as the manager was chatting with one of the staff before acknowledging him when he finally broke into their conversation! I can only imagine if I would have had to have it towed to a service station and paid someone to replace the battery including the tow!!! BEWARE UNLESS THEY SUCKER YOU INTO THEIR $4300+ SERVICE CONTRACT!!! SHAME, SHAME, SHAME ON THEM!!! More

I went to two other GMC dealerships and settled on Ganley because of Aaron Farnsworth. From the moment we started talking I could tell he was honest about what I should buy. He was a big help in assisting m because of Aaron Farnsworth. From the moment we started talking I could tell he was honest about what I should buy. He was a big help in assisting me through the whole process and this big investment. I made the right choice going to ganley Buick GMC More

Dealership was very professional and courteous- great dealership!!will definitely use this dealership again!! Thank u! dealership!!will definitely use this dealership again!! Thank u! More