
Ganley Buick GMC
Cleveland, OH
Filter Reviews by Keyword
By Type
Showing 440 reviews
I always get great service at Ganley Buick/GMC in Strongsville. The service representative, Erin, is a great communicator and very helpful to the business clients. Strongsville. The service representative, Erin, is a great communicator and very helpful to the business clients. More
I made an appointment and dropped off my car. I listed the issues as a bushing noise in the front when hitting bumps, a service transmission message that randomly pops up (took a picture of the d I listed the issues as a bushing noise in the front when hitting bumps, a service transmission message that randomly pops up (took a picture of the dash message on two different occasions and showed them on drop off. And that the alignment seemed off. They called me to pick up the car a few hours later. Upon arrival I was told they found nothing wrong with the transmission, no bushing sound identified and that it could use an alignment but wasn't horrible. I asked them why they didn't do the alignment to which they responded I would have to bring the car back on another appointment. I was charged 299.00 for that. I never heard of a shop finding a problem but not fixing it when the appointment was specifically for that problem. They seemed to want to get me out of there with the least done as possible as quickly as possible. I ended up going to Axlerod Buick and received way better service. More