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Ganley Buick GMC

Cleveland, OH

4.7
438 Reviews

14000 Pearl Road

Cleveland, OH

44136

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Showing 438 reviews

May 10, 2022

I was shocked at how far this dealer ship went above and beyond what they needed to. They did everything to get my truck to me after GMC would not release it after 3 months. More

by rglass133
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh and the general manager.
May 03, 2022

They have helpful and courteous service people that will take the time to answer any questions you may have. More

by ME
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Courtney
May 02, 2022

Service department very professional, friendly, and accommodating to the customers needs. Would recommend the service department to anyone. More

by ritamanton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John and Courtney
April 28, 2022

They are lying to cover up the fact they sold me a used truck that should have never been certified. Told me the truck had the wrong steering wheel in it but when the gm rep calls them they tell them they More

by Dissapointed
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe sales manager and john service
April 22, 2022

Got me in for oil change quick but no loaners for warranty work when needed. Went to a different dealership that had no problem scheduling me for service and providing a loaner. More

by mech44084
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Courtney
April 14, 2022

Sales associates were professional and courteous on explaining all my options of buying my 2019 encore and/or to lease the 2022 encore. More

by Senior
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick bombolis, Joe gerycz
April 12, 2022

Very respectful and customer orientated. Timely and great service. Will be going back for next service. More

by TL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
April 03, 2022

Tony was the best! The whole process was painless. Love my new Encore. Still learning how everything works but having fun with it. More

by RICKNTINA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hildebrandt
March 28, 2022

Good salesman Good delivery No pressure Clear explanation of everything Good appointment schedule for future services More

by sbartunek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken alescia
March 25, 2022

Great customer service. Always professional and knowledgeable. I have been there on several occasions, they never disappoint. More

by scottg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All employees.
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