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Ganley Buick GMC

Cleveland, OH

4.7
438 Reviews

14000 Pearl Road

Cleveland, OH

44136

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Showing 438 reviews

September 18, 2021

Would definitely recommend this dealership everyone was a tentative and friendly I’m just very easy to work with. More

by Lowe76stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
September 14, 2021

I dealt with the service department. They were quick and knowledgeable. Erin is great. She knew what I needed before I said a word. We talked earlier in the day and she remembered everything. She is always More

by Lmc316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Moher
September 03, 2021

From sales to service I have had nothing but a positive experience with Ganley. Service personnel are very friendly. Work was performed promptly and my vehicle was returned washed. More

by Thomps55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
August 30, 2021

I worked with Joshua Gerycz and he was a total professional. There was no pressure at all to make a deal and he explained everything in easy terms. The Dealership had a nice selection of vehicle More

by Pops Marine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Gerycz
Aug 30, 2021 -

Pops Marine responded

I worked with Joshua Gerycz and he was a total professional. There was no pressure at all to make a deal and he explained everything in easy terms. The Dealership had a nice selection of vehicles and Joshua was there to help every bit of the way. I would highly recommend him and the dealership and will look forward to working with him in the future. I would also like to add that the gentleman who detailed my Terrain Denali did an awesome job! I appreciate the extra effort that was put into this car and I'm a very happy customer!

August 24, 2021

John Hopkins was super helpful and the team did a super job - highly recommended More

by K.j.Ashner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John hopkins
August 22, 2021

Went in to just look at vehicles and was treated with respect. Ended up purchasing a new vehicle and was treated wonderfully. Throughout the whole process everyone was kind and helpful. More

by ThomL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Keith,Amanda
August 20, 2021

Brought our new Enclave in this week to get brakes replaced (been grinding and squealing since driving it off the lot) as well as the oil change and tires rotated. Made the appointment the week before More

by mike.vitruls
Recommend Dealer
No
Employees Worked With
Erin
August 19, 2021

Review by mechanic states all four tires are at 7/32, but 1 tire was bought last week due to unrepairable nail puncture, so I have zero confidence in this feedback. Were they even checked? The car only has 9 More

by Gcaemambsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Moher
August 15, 2021

Kevin our salesman was extremely helpful. Very personable and an asset to Ganley Buick. I feel the quality of used cars they have on the lot was excellent. Thanks Kevin for your time and patience with us. More

by 1964chevelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Petitti
August 12, 2021

They completed what was asked. Did it in an expeditious manner. Pricing was as originally quoted. More

by daleliccardi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hopkins
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