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Ganley Buick GMC

Cleveland, OH

4.7
438 Reviews

14000 Pearl Road

Cleveland, OH

44136

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Showing 438 reviews

June 17, 2021

Everyone there was very friendly. They were also very helpful. It was a pleasure doing business there. I am also enjoying my car very much. More

by Babbb8852
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick bombolis
June 10, 2021

Erin In the service department was most accommodating. She was so helpful while dealing with my situation. Her knowledge and friendly approach with a customer is definitely an asset to your dealership. More

by Patnsueb2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Moher
June 09, 2021

Fantastic experience along every step of the way. I was kept up to date on my vehicles progress and was helped with any questions and concerns. All employees I communicated with were amazing, friendly and More

by Jeremy.jonesusmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Team effort
May 30, 2021

It was my first time using Ganley Buick GMC at Strongsville. From me calling to make an appointment to when my truck was ready, service was friendly, honest and on time! More

by jcastil05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin, John, Jeff
May 30, 2021

Scheduled a 1pm appointment... my morning started early so I was done with everything sooner than expected. On a whim, I called the dealership to see if I could get in any earlier. The timing was just perf More

by emclark007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
May 27, 2021

The dealer did not except a gift certificate for a service issued by GM and Ganley. Also dealer did not wash the vehicle after the service. More

by Estockman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erin moher
May 14, 2021

Great people on all levels of operation! Always go above and beyond to accommodate customer needs! Would recommend this dealerships services to anybody looking for professional service from start to finish More

by puskar188
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hopkins
April 29, 2021

Great customer service. Very thorough, like topping of all fluids. Rotation of tires. Same day service. Even washed my vehicle.This is why I am a repeating customer. More

by Blackout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin, Jacob and John
Apr 29, 2021 -

Blackout responded

Thanks again

April 15, 2021

This was a yearly checkup and all my answers were answered in a very courteous and friendly manner. It was a short wait and I was invited to return for a car wash because the previous car had been s More

by Stoogio3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hopkins and Jacob Vance
April 13, 2021

The service was excellent. Very short wait time at the dealership. The staff was very friendly and considerate. I am pleased that Ganley Buick serviced my car. I also received assistance with my Blue Too More

by Walt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service coordinator I didn’t ask her name but next time I will
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