Ganley Buick GMC

My experience was excellent with a. used vehicle purchase. Sales and finance were very helpful and open. Glad at this point i chose this facility. used vehicle purchase. Sales and finance were very helpful and open. Glad at this point i chose this facility. More

Shelby was very professional, friendly and easy with whom to work. She kept us informed on status and facilitated getting the work done as timely as possible. Would use this dealership again for body repairs to work. She kept us informed on status and facilitated getting the work done as timely as possible. Would use this dealership again for body repairs. More

Clean friendly professional and never felt like we were just another sale for the day just another sale for the day More

Everyone I dealt with was very professional. They were pleasant and courteous. They answered my questions with honest responses, nice to work with. They were pleasant and courteous. They answered my questions with honest responses, nice to work with. More

Tom and the whole sales staff are awesome. . They will work to get you a vehicle and never felt pressured. Will definitely go back again when it’s time! . They will work to get you a vehicle and never felt pressured. Will definitely go back again when it’s time! More

Everyone so nice and efficient. Explain things to you and return you car super clean Explain things to you and return you car super clean More

I leased out my second Envision with Ganley Buick GMC in Strongsville! I had an incredibly positive experience. The salespeople were friendly and knowledgeable! They took the time to review the car with me Strongsville! I had an incredibly positive experience. The salespeople were friendly and knowledgeable! They took the time to review the car with me and showed me all of the features so I knew how to use everything. From picking out the car to finance, it was quick and efficient. I will be coming back to this dealership for all my service and maintenance. Very pleased. I would recommend to all of my friends and family! Great place to get your next vehicle! More

Friendly, no pressure they know there product, up front price they answered all of our questions price they answered all of our questions More

Other than a little delay in getting our vehicle everything went pretty well. Our floor mats weren’t cleaned properly but rest of car was good. Salesman was very good helpful , knowledgeable and dea everything went pretty well. Our floor mats weren’t cleaned properly but rest of car was good. Salesman was very good helpful , knowledgeable and deal went well. More

Absolutely terrible experience at Ganley on 3/5/2025. Would recommend that anyone looking for a vehicle of any kind avoid the Ganley group at all costs. Here's why: I have a lease for a 2023 Buick Env Would recommend that anyone looking for a vehicle of any kind avoid the Ganley group at all costs. Here's why: I have a lease for a 2023 Buick Envision through another dealership. I have 11 months left on this lease and it currently sits at 14,000 miles and change. I decided to price out a GMC Sierra lease which was advertised as $379/mo sign and drive. I started by doing my homework on the residual value of my vehicle, getting offers from multiple online vendors, and checking how much similar vehicles to mine are selling for. The math worked out to roughly this. $22,500 residual value, $5k of payments remaining, offers from online retailers averaging 26,800, and similar cars at similar mileage and options to mine selling at dealerships for average $28,000. All these numbers led me to believe that I would be making a lateral move give or take $1,500. This is where Ganley comes in... I was told by the sales associate that she could offer exactly the residual value of my Buick in trade because "those vehicles don't hold their value". I thought this was an odd tactic as they have brand new Buick Envisions on their lot that they're trying to lease and sell to other customers that I'm pretty sure they wouldn't say that to. I was told my lease payments would be between $500 and $600 a month, basically saying I would sell Ganley my vehicle for the exact turn in amount (even though it was valued at $5,000 more) AND THEN pay them another $5,000 on top of that over the course of my new lease. Absolutely insulting and ridiculous. DON'T WASTE YOUR TIME GOING TO THIS DEALER. More