
Ganley Buick GMC
Cleveland, OH
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We’ve been working with this dealership for many years. We have always felt valued.our sales rep has been proactive in between car leases. We have always felt valued.our sales rep has been proactive in between car leases. More
Awesome Service Work I use Ganley all the time for service on my GMC. John and Erin are fantastic. Always great and honest work - they do not try to oversell when you a I use Ganley all the time for service on my GMC. John and Erin are fantastic. Always great and honest work - they do not try to oversell when you are getting routine maintenance completed. They let you know of potential future work that might be needed and the timing of it. Always super friendly and works appointment times around my schedule. The vehicle is always washed. Erin even filled out all the paperwork for the rebate on the oil change and wiper blades - all I had to to was throw it in the mailbox. I highly recommend Ganley GMC. More
Great service. Just dropped off without appointment , and work was done promptly . Workers where Courteous . Vehicle was Cleaned when we picked up. Good dealership! Would Recommend!! work was done promptly . Workers where Courteous . Vehicle was Cleaned when we picked up. Good dealership! Would Recommend!! More
Erin’s awesome, she explains everything so you Under Erin’s awesome, she explains everything so you Under stand what’s going on with your car. John is great to . They treat you like family! Erin’s awesome, she explains everything so you Under stand what’s going on with your car. John is great to . They treat you like family! More
Customer service was great, I worked with to great sales reps. I can in to look at a specific vehicle but couldn’t get a deal it but my sales rep made sure I walked out with something reps. I can in to look at a specific vehicle but couldn’t get a deal it but my sales rep made sure I walked out with something More
Great staff. Great car. Nick(salesman) and Joe(manager) helped to get me the right car at the right price. The new Encore is great. I've already recommended Ganley to friends Nick(salesman) and Joe(manager) helped to get me the right car at the right price. The new Encore is great. I've already recommended Ganley to friends and family. More
Wow, this process was streamlined and comfortable the entire way. Jenna in sales and Joe in finance provided us a very clear picture of what to expect. entire way. Jenna in sales and Joe in finance provided us a very clear picture of what to expect. More
Very easy straight foward puchase. Purchasing a car is usually a stressful event. However in this case our sales person was excellant, the environment was relaxed and there was no press Purchasing a car is usually a stressful event. However in this case our sales person was excellant, the environment was relaxed and there was no pressure. The transaction was straight foward and all the expenses were clearly itemized and expalined. Overall a very positive experience. More
Helping me to identify a problem with my car After detecting something that smelled like gasoline in my garage I took my Lucerne 2 ganley to try to see if it was the culprit. Aaron reviewed my si After detecting something that smelled like gasoline in my garage I took my Lucerne 2 ganley to try to see if it was the culprit. Aaron reviewed my situation, talk to one of their technicians about fitting me in immediately, and had the car gone over very thoroughly. They eliminated most possible sources but said there was one more that they might like to look at if I could leave the car at a future date. I was impressed by their responsiveness and thoroughness as they put my mind at ease. And they didn't rush 4 an unneeded solution. this is why I have so much confidence in this service department. They've taken good care of me and my automobiles. More