
Ganley Buick GMC
Cleveland, OH
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Showed up for recall work Roger was a total professional had me pull rite in and took all info took about 15 min. I had some other errands to do. Car was ready within the hour Roger was a total professional had me pull rite in and took all info took about 15 min. I had some other errands to do. Car was ready within the hour More
John Hopkins is great The service manager, John Hopkind is awesome and I would strongly recommend. Unfortunately GM is horrible and it took them 7 weeks to get me one s The service manager, John Hopkind is awesome and I would strongly recommend. Unfortunately GM is horrible and it took them 7 weeks to get me one seal and return my vehicle. Definelty the last GM product I buy. 7 weeks without my truck because a cam shaft went bad and no one had a seal for the head. More
Oil change and tire rotation. Got in right on time and they completed the job quicker than I expected. They gave me a nice summary on the status of all the service points on my veh Got in right on time and they completed the job quicker than I expected. They gave me a nice summary on the status of all the service points on my vehicle. More
Integrity Matters Car dealerships are in business to make profits. This one is no exception. After comparing numbers on identical vehicles at many NEO dealerships, I wa Car dealerships are in business to make profits. This one is no exception. After comparing numbers on identical vehicles at many NEO dealerships, I was able to work out the best deal at Ganley. That’s what matters. Everybody is nice these days because of the weight given to these surveys. And I’m not interested in making friends when I buy a car. It’s all about the deal. More
Great service Service department is always nice & quick service. Price of service is very reasonable. Service desk personnel and payment desk personnel are always f Service department is always nice & quick service. Price of service is very reasonable. Service desk personnel and payment desk personnel are always friendly. Definitely recommend this dealership for servicing your vehicle. More
Complementary service-treated like royalty Fast polite free service on my certified pre-owned. Everything was great. The guy attended to my needs with alacrity and care. Everyone was caring an Fast polite free service on my certified pre-owned. Everything was great. The guy attended to my needs with alacrity and care. Everyone was caring and attentive More
A/c repairs replaced hose& recharge The service girl Erin Mother was very professional & Sweet for helping me to get some of the costs covered under warranty! They should give her a rais The service girl Erin Mother was very professional & Sweet for helping me to get some of the costs covered under warranty! They should give her a raise! Thanks More
Buick service Great service and a knowledgeable, experienced group of techs to do the job right the first time. You won’t be disappointed if you have them service Great service and a knowledgeable, experienced group of techs to do the job right the first time. You won’t be disappointed if you have them service your car. My 2008 Enclave now has 230,000 miles on it thanks to them. More
Cargo Mat Pickup Received great assistance from Ashley after sending email requesting information on a cargo mat for my Buick. It was picked up quickly and installed i Received great assistance from Ashley after sending email requesting information on a cargo mat for my Buick. It was picked up quickly and installed in no time. More
Warranty Was sold tire warranty when I purchased my truck and Ganley would not replace leaking valve stem. Complete lack of dealer integrity. Avoid this dealer Was sold tire warranty when I purchased my truck and Ganley would not replace leaking valve stem. Complete lack of dealer integrity. Avoid this dealership. More