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Ganley Buick GMC

Cleveland, OH

4.7
438 Reviews

14000 Pearl Road

Cleveland, OH

44136

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Showing 438 reviews

August 26, 2019

Showed up for recall work Roger was a total professional had me pull rite in and took all info took about 15 min. I had some other errands to do. Car was ready within the hour More

by Solstice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
August 22, 2019

John Hopkins is great The service manager, John Hopkind is awesome and I would strongly recommend. Unfortunately GM is horrible and it took them 7 weeks to get me one s More

by Mark
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Hopkins and Norm were great.
August 21, 2019

Oil change and tire rotation. Got in right on time and they completed the job quicker than I expected. They gave me a nice summary on the status of all the service points on my veh More

by Donn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Sull
August 20, 2019

Integrity Matters Car dealerships are in business to make profits. This one is no exception. After comparing numbers on identical vehicles at many NEO dealerships, I wa More

by Matt S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Bombolis
August 19, 2019

Great service Service department is always nice & quick service. Price of service is very reasonable. Service desk personnel and payment desk personnel are always f More

by deena123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin
August 16, 2019

Complementary service-treated like royalty Fast polite free service on my certified pre-owned. Everything was great. The guy attended to my needs with alacrity and care. Everyone was caring an More

by Hugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forget
August 09, 2019

A/c repairs replaced hose& recharge The service girl Erin Mother was very professional & Sweet for helping me to get some of the costs covered under warranty! They should give her a rais More

by Reyrhall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin moher
August 09, 2019

Buick service Great service and a knowledgeable, experienced group of techs to do the job right the first time. You won’t be disappointed if you have them service More

by Stekski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin
August 08, 2019

Cargo Mat Pickup Received great assistance from Ashley after sending email requesting information on a cargo mat for my Buick. It was picked up quickly and installed i More

by Kmack52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
August 03, 2019

Warranty Was sold tire warranty when I purchased my truck and Ganley would not replace leaking valve stem. Complete lack of dealer integrity. Avoid this dealer More

by Valve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
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