
Ganley Buick GMC
Cleveland, OH
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No pressure trsnsaction Sales person was very helpful making my buying decision very easy. No pressure, just help when I needed it. The only downside was the volumes of pap Sales person was very helpful making my buying decision very easy. No pressure, just help when I needed it. The only downside was the volumes of paperwork which is not the dealerships fault. The paperwork made the transaction much longer than I anticipated. More
Lease Trading one lease for newer lease was painless. Kevin made sure I had the features from my “must have list “ and then some. The dealership was easy to Trading one lease for newer lease was painless. Kevin made sure I had the features from my “must have list “ and then some. The dealership was easy to work with. More
Quick and Efficient We were just looking at cars and before we New it Tony had us leaving in a brand new car ! He was very friendly and courteous! We would definitely rec We were just looking at cars and before we New it Tony had us leaving in a brand new car ! He was very friendly and courteous! We would definitely recommend our friends to Ganley Buick GMC and to ask for Tony H ! More
My oil change and tire rotation. My scheduled appointment went as planned. Service took me in ahead of my scheduled time the Service Advisor was friendly and accommodating, she explai My scheduled appointment went as planned. Service took me in ahead of my scheduled time the Service Advisor was friendly and accommodating, she explained the new alignment diagnostic equipment and available rebates. My vehicle was completed in a reasonable amount of time. More
Service visit .ca.e in for general maintainence . Dealer did work promptly and efficiently.was out in less than an hour. Was advised of options for next s e revive .ca.e in for general maintainence . Dealer did work promptly and efficiently.was out in less than an hour. Was advised of options for next s e revive call More
Leased a new Acadia Very professional dealership with courteous and knowledgeable staff. Amber is a friendly and experienced sales person, guiding me through the options Very professional dealership with courteous and knowledgeable staff. Amber is a friendly and experienced sales person, guiding me through the options that I wanted to configure the vehicle that I ended up with. More
Excellent Customer Service The last 17 years of my career I was involved in customer service. I wish our company would have had people in our department like have. They demonstr The last 17 years of my career I was involved in customer service. I wish our company would have had people in our department like have. They demonstrate a professional attitude and a concern for the customers needs. They stay involved with the customer until their needs are cared for. I've never had a complaint with anyone there. I hope when I turn in my current lease I will be able to replace it with another vehicle from this dealer. More
Very relaxing The sales men where friendly and help answer all the questions that I had. It was nice not to be pressured into seeing vechicals that would not fit m The sales men where friendly and help answer all the questions that I had. It was nice not to be pressured into seeing vechicals that would not fit my needs. More
Service Staff The service dept. @ Ganley Buick Ron S. & John are very helpful . The staff are Pleasant . I needed a ride the driver Was even kind enough t The service dept. @ Ganley Buick Ron S. & John are very helpful . The staff are Pleasant . I needed a ride the driver Was even kind enough to open the car Door for me. . More
Awesome staff! Always greeted with a smile and jokes! The staff and techs are amazing! I take my Chevy here versus another GM dealership solely due to the level o Always greeted with a smile and jokes! The staff and techs are amazing! I take my Chevy here versus another GM dealership solely due to the level of professionalism. More